We Hire America Jobs

Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. * About American Water* American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. _ Work Schedule_ Monday to Friday 7:00 a.m. to 3:30 p.m. Opportunity for Overtime and call out _ Primary Role_ To perform work under a team concept in the distribution system including new construction, customer service, meter installations and meter reading as assigned by supervisor. To make decisions within the guidelines established by supervisor necessary to carry out and complete work assignments. Performs a variety of tasks in supervising and participating in the locating, laying, repairing, and extending underground water mains, service lines and distribution pipes. _ Key Accountabilities_ Locates, accesses, and operates company facilities such as, but not limited to, curb stops, gate valves, shutoff valves, and plumbing fixtures. Investigates and diagnoses hydraulic variations that may adversely impact customer service, and initiates corrective action. Changes, installs, and removes meters. Responds to and conducts inspections for high bill complaints. Performs shut offs for non-pay and co-term. Performs turn offs and turn ons. Accurately measures pressure and flow at meter to detect leaks. Restores service to frozen company facilities. Records pertinent data and maintains accurate records. Responds to inquiries accurately and professionally and, when necessary, involves the appropriate individuals to resolve customer and company-related issues and to achieve the highest level of customer service in all areas of responsibility. Removes debris/water from company facilities including, but not limited to, meter pits/vaults, curb and valve boxes. Reports situations & conditions in the field that may adversely impact customer service, the public safety, as well as situations that may result in potential damage to company facilities. Obtains and records water meter readings in company's service area to ensure accurate billing of customers' accounts within established time frames. Conducts water loss audits including, but not limited to, pipe and fixture inspections and usage patterns at customers' accounts. Breaks up asphalt and concrete, using pneumatic power tools for trenching and compaction. Manually digs valve boxes and curb boxes, using shovel and digging bar. Installs repair clamps on pressurized water mains and service lines. Operates valves and fire hydrants. Investigates complaints and determines corrective action per company procedure. Drives vehicles and/or trucks. Performs any other duties assigned by supervisor. May also be assigned to perform any responsibility that lies within the capability of the employee based on experience, knowledge, qualifications, and training. _ Knowledge/Skills_ Must possess geographical knowledge of the company's service area. Working knowledge of company policies, procedures, and safety practices, as well as federal regulations regarding confined spaces applicable to area of assigned responsibility. Mechanical ability sufficient to understand the operation of pumps,valves, motors and other mechanical equipment related to operations and maintenance. Working knowledge of distribution/collection systems. _ Experience/Education_ High school graduate or state recognized Educational Equivalency Certificate _ Other_ * Pass D.O.T. physical examination. * DEP Water/Wastewater license is preferred, or ability to obtain within 2 years. _ Work Environment_ Work is indoors and outdoors. Required to work in all adverse weather conditions; e.g., rain, snow,sleet, heat. Daily local travel. Work in environmental conditions including contact with wastewater,chemicals, fumes, odors and dust as a result of working with handling potentially hazardous wastewater treatment and laboratory chemicals. Exposure to potentially harmful pathogens and gases in raw unprocessed wastewater creating potential for blood borne/airborne disease. Electrical hazard conditions. _ Competencies_ Champions safety Customer obsessed Cultivates innovation Nimble learning Drives Results Collaborates * Join American Water...We Keep Life Flowing™ * American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.