VF Corporation lucy FT Store Manager (Bethesda Row 074, Bethesda, MD) in Bethesda, Maryland
When you look good, you feel good. And when you feel good, you go the extra mile. So at lucy, using a mix of high-tech fabrics, precise fit and a stylist's eye, we create gear with the design, color and feminine details that can only be found in our stores. It's fashion forward performance apparel that inspires athletic women.
Headquartered in Alameda, California, lucy has charted an unconventional path to success. Debuting in 1999 as a strictly online retail store, the company shifted its focus to a bricks-and-mortar retail chain in 2001. Today, the company operates as both an online retail store and a chain of more than 60 stores across the United States. In 2007, lucy was acquired by VF Corporation (vfc.com), a global leader in lifestyle branded apparel with a diverse portfolio of brands such as Vans, The North Face and 7 for all Mankind.
Why Work at lucy?
lucy isn't just another corporation - rather, we're an energetic community that thrives on teamwork and open and honest communication. Our fun, vital culture is all about enthusiasm. Together, we strive toward our goal of inspiring athletic women through fashion forward performance apparel.
We believe in:
Performance & fashion
Innovation & style
Working out... and loving it.
lucy inspires performance™
- Live the Brand
Understand and anticipate the needs of the Enthusiast by living an active lifestyle focused around our product categories
Inform and inspire with first-hand knowledge and product expertise
- Lead a Successful Team
Recruit, hire and retain brand-right associates who actively reflect our brand position in order to meet the needs of the business.
Develops team and formulates succession plans to maximize the opportunity for internal promotions and contribute to the growth of the retail business.
Hold team accountable to performance expectations through goal setting, open + honest communication, coaching, and performance management
Successfully on-board and train team in: selling, customer service, product knowledge, visual standards, and operations
Ensures compliance with all HR/Payroll requirements according to established standards and practices including new hires, rehires, position changes, suspensions, and terminations
Communicates with District Manager regarding all employee relations, day to day operations and any compliance related matters. Partners with DM/Human Resources and direct reports to set goals for personal skills development.
- Service + Selling
Ensures team members provide excellent customer service as outlined in the lucy BACE training program.
Monitors, evaluates and coaches associate performance on a weekly/monthly basis to meet team and individual sales goals and metrics
Drive a best-in-class service experience that exceeds our customer’s expectations, inspires customer confidence and creates loyalty to the brand
- Merchandise Management
Lead + execute all visual merchandising communication and standards as directed
Ensures proper maintenance of sales floor and stock room to create a neat, clean and well-presented store
Train and ensure compliance of lucy’s inventory and loss prevention policies to minimize loss and maximize sales
Support store marketing events; grow relationships with fitness professionals in the community through the LUCY PRO program to generate brand awareness and drive traffic
Demonstrate knowledge of local market demands and competitors to find opportunities for business growth and development
Partner with the Store Support Center to determine local brand-right marketing opportunities and community involvement participation; implement to company standards
The Store Manager is responsible for inspiring the performance of their associates, for setting the example for customer service and selling, as well as ensuring all day to day operational standards and compliance with policies and procedures are met. The Store Manager is responsible for training the associates assigned to their store, as well as, maximizing sales and profits by taking ownership of the store operations. Establish control-related standards and procedures.
Years of Related Professional Experience: 4+.
4+ years of management experience including at least 2 years within a retail store environment; apparel retail experience preferred Bachelor’s degree required or an additional 2 years of related experience may be substituted in lieu of a degree Must be able to accommodate scheduling expectations by supervising store a minimum of 5 full shifts per week, including weekend, evening, and holiday shifts.
Experience building and leading a team.
Strong interpersonal skills, must be engaging, flexible, motivating, and
Strong written and verbal communication skills
Strong problem solving skills, must be results driven and solution oriented.
Strong time managing and stress management skills.
Proven ability to maximize sales and store profitability
Experience managing and executing to operational standards
Experience analyzing and utilizing store financial information (such as P&L
statements and metrics) to drive results
Passionate and knowledgeable about fitness activities and fashion
Ability to lift up to 30 lbs
Must be able to use a ladder, bend and stoop to retrieve stock
Must be able to stand and move about the store for full shifts (shifts are
typically 8 hours)
Must have visual acuity and be able to use a point of sale system
Organized in 1899, VF Corporation is a global leader in branded lifestyle apparel, footwear and accessories, with global iconic brands, 64,000 associates and $12.4 billion in revenue. Our businesses and brands are organized into four categories called coalitions, comprising: Outdoor & Action Sports, Jeanswear, Imagewear, and Sportswear. While VF is highly diversified across brands, products, distribution channels and geographies, our One VF culture and approach to doing business provide a unique and powerful competitive advantage.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender, gender identity and/or expression, age, national origin, uniform services, protected veteran status, disability, medical condition, genetic information, citizenship status (when otherwise legally authorized to work), pregnancy, marital status, or ancestry, and will not be discriminated against on the basis of such characteristics or any other status protected by the applicable state or local laws or regulations in the locations where we operate. We encourage applicants of all ages.