Accenture Credit Card Ops Associate in Knoxville, Tennessee
Title: Credit Card Ops Associate Location: USA-Southeast Job Number: 00493631
Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.
People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.
Business Process Delivery professionals execute repeatable core business processes and/or technical transactions with a focus on efficiency, first-time quality and overall continuous process improvement.
Job Description The Credit Card Ops Associate is a member of the Credit Card Operations Team. This role contributes knowledge and skills into the chargeback process and people soft adjustments. This position has strong in depth writing skills for creating templates, rebuttals for chargeback responses, provide input and support for the process automations that are impacted in this process area. Qualifications: Basic Qualifications:
High school diploma or GED
Minimum of 1 year of finance and/or accounting experience
Hands on experience in using the MS office Suite Excel and Word Professional Skills :
Good analytical skills and aptitude level
Excellent communication skills with peers and senior leadership
Strong written and verbal communication presentation and writing skills
Possess a good experience of working in an operations environment with a sense of urgency in delivering to timelines with a high quality output
Ability to figure out non standard puzzles
Oracle PS BAR Credit card payment applications experience or any kind of previous payment reconciliation experience Candidates who are currently on assignment as part of the Global Careers program are not eligible for consideration. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status). Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Accenture is a federal contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities. Equal Employment Opportunity All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Accenture is committed to providing veteran employment opportunities to our service men and women. Job: Business Process Delivery