Belk, Inc. Store HR Operations Manager, Coastal Grand Mall in Myrtle Beach, South Carolina

Store HR Operations Manager, Coastal Grand Mall

Myrtle Beach, SC, United States

Job Id#: 15947

Date published: 19-Jun-2017

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Position Summary:

The Human Resources/Operations Manager reports to Store Manager and ensures the uniform execution of the Division direction within their store.

Essential Functions/Responsibilities:

Sales & Profit

Responsible for:

• Meeting or exceeding store sales and profit plans through the training, coaching & managing of their sales staff.

• Provide training & communication of meeting or exceeding Customer First goals to sales staff.

• Communication with Store Manager and Division HR regarding issues and needs.

• Ensure shrinkage control and Loss Prevention in store through the continual management of associates.

• Proper execution of all existing systems and procedures, and ownership of new system implementations and processes.

Expense Planning & Management

Responsible for:

• Adhering to annual expense budgets for store to achieve profit goals.

• Monitoring store payroll and non-payroll expenses to achieve annual expense % goals.

• Taking timely corrective action on expense budget variances.

• Scheduling staffing in all departments to meet customer service expectations.

• Administering current pay plan as it was designed.

• Managing receipt flow of merchandise to floor in accordance with floor ready program.

• Maintaining a safe shopping and working environment.

• Monitoring and controlling cash overages/shortages.

People Development

Responsible for:

• Conducting timely reviews and communicating development needs with subordinate. Set goals and identify areas for improvement.

• Recruiting, interviewing, selecting and retaining quality associates and ensures all positions are filled in a timely manner.

• Maintaining high store morale through efficient, timely communications of policies and other information. Follow through on all concerns or problems that develop within the store.

• Provide effective coaching in order to improve performance of all associates.

• Developing and promoting a diverse group of associates.

• Communicating with associates on possible career paths and advancement opportunities.

• Ensuring all associates receive and complete all necessary paperwork.

Requirements/Qualifications:

Education & Experience:

• Four-year college degree.

• Experience in retail management.

• Proficient in computer business-related computer software (Microsoft Word, Excel, Access, etc).

• Excellent supervisory, analytical and reasoning skills.

Physical:

• Ability to use computer keyboard, standard telephone and other related business equipment.

For reasonable accommodation information for an ADAAA qualified disability please see Belk Associate Handbook for policy and procedures.

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