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Description:

The Housekeeping Houseperson is responsible for maintaining the cleanliness of the hotel. This person must have good communication skills as well as the ability to lift, pull and push a moderate weight. This is a fast paced position.

Performs general clean up tasks, maintains guest rooms, public areas and hotel in general. Responsible for collecting and distributing linens as well as fulfilling any guest requests for additional supplies such as towels, linens, etc.

Qualifications:

Essential Job Functions:

• Supply linen rooms with guest amenities according to standards.

• Deliver linen and glasses and other supplies to linen closet daily.

• Participate in linen inventory

• Maintain proper par stock of guest and cleaning supplies.

• Remove garbage and soiled linen from linen rooms and take to designated area.

• Use correct cleaning chemicals for designated surfaces, according to OSHA/GHS regulations and hotel requirements.

• Any additional duties as directed by management.

• Retrieve soiled linens and garbage from Guest Rooms and Room Attendants carts and/or storage closets to dispose of the same.

• Deliver clean linens /heavy items to Room Attendants in guest room upon request.

• Opening and closing of sofa beds; and making up sofa beds as beds according to hotel standards.

• General clean rooms based on schedule set by the Director of Housekeeping.

• Push and pull a vacuum throughout designated areas of the property.

• Handle special projects throughout the hotel including but not limited to guest room furniture move, carpet cleaning and shampooing; mattress rotation project; curbside pick-up of furniture and amenities and deliver to the destination, hanging of shades, curtains and draperies, and other special assignments requested by management.

• Ensure all outside public areas and sidewalks, during inclement weather, are clear of snow/ice by spreading salt and shoveling (up to 3 inches).

• Power wash all hotel’s sidewalks.

• Clean atrium glass ceiling with the use of genie lift.

• Keeps corridors on guest room floors clean.

• Use correct cleaning chemicals for designated surfaces, according to OSHA/GHS regulations and hotel requirements.

• Report maintenance issues and special cleaning assignments via the HotSOS handheld.

• Deliver/Pick up any rollaway beds or cribs to and from the guest rooms.

• Make sure all storage closets are clean and neat.

• Vacuum hallways daily and ensure there is no debris on floor.

• Keep and maintain cleanliness of guest and service elevator and elevator tracks.

• Take out garbage for pick-up service as well as monitor and control a comprehensive hotel recycling program.

• Flatten and tighten and bundle all boxes for pick up.

• Deliver guest amenities or special requests to guest rooms.

• Deliver/Pick-up any rollaway beds or cribs to and from the guest rooms.

• Help deliver needed items to GRA such as cleaning supplies, glassware, towels and linens.

• Use correct cleaning chemicals for designated surfaces, according to OSHA/GHS regulations and hotel requirements.

• Make contact with Housekeeping Office at start of shift.

• Follow-up on any calls that might be pending.

• Make sure any dry cleaning and guest laundry are picked up.

• Make sure all storage closets are clean and neat.

• Wear Earpiece used with radio.

• Power wash all hotel’s sidewalks.

• Knowledge of Dry Cleaning Services provided to our guest.

• Knowledge of hotel, facilities and events.

• Vacuum, dust and remove garbage in all back the house offices and hallways per the schedule set by the Director of Housekeeping.

• Ensure that team member’s locker rooms are clean and tidy and adequately supplied with paper products.

• Clean guest and team member service elevators.

• Clean team member cafeteria and remove garbage daily.

• Clean public areas and maintain the outside entrance and walkway and clean other areas (such as team member entrance and loading dock) as assigned.

• Replace in-room coffee and coffee products when necessary.

• Properly clean in-room coffee machine after use.

• Ensure that public washrooms (men’s and women) are clean and tidy and adequately supplied with paper products.

• Maintain and clean meeting space using vacuum, cloths, mops, sponges, brushes, and/or cleaning agents

• Ensure that the hotel lobbies are serviced as required/scheduled throughout the day and the lobby floor is clean and free of debris at all time.

• Ensure all floral arrangements and plants are neat with no debris in the planters.

• Ensure all ash urns throughout property are neat and clean at all times.

• Clean glass entrance doors as required.

• Maintain high level of service in public areas.

• Ensure all public spaces are vacuumed and dusted daily, on each shift.

• Receive linen & terry upon delivery and verify quantity.

• Deliver linen & terry to all guest floors and ensure all closets are properly stocked. Report to Manager if there is not enough linen or terry.

• Collect guestroom glassware from guestroom floors, wash in kitchen dishwasher and redeliver to all guest floors.

• Clean Linen Closets on a nightly basis and organize amenities.

• Stock public area restrooms with supplies and work with Overnight Cleaning company to ensure cleanliness.

• Stock Fitness Center with supply and deep clean on a nightly basis.

• Respond to all guest requests within 10 minutes and communicate completion with the Manager.

• Clean Back of House areas as assigned by Management, including offices, Staircases, Storage Rooms.

• Clean hallways and guest staircase as assigned by Management

• One - two years prior experience in cleaning hotel guest rooms.

• Prior guest relations training.

• Knowledge of proper chemical handling.

• High School graduate or equivalent vocational training.

• Knowledge of proper equipment usage and repair.

• Endure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping

• Ability to lift, bend, carry, stoop, push or pull heavy loads without assistance. Requires lifting bundles of linen weighing up to 50 lbs.

• Ability to push, pull, grasp, lift or carry supplies, equipment or tools weighting up to 50 lbs. occasionally.

• Ability to push or pull a vacuum and wheeled carts weighing up to 100 lbs.

• Ability to obtain and/or maintain on the job training certification in relation to health and safety.

• Ability to stand or walk for an extended period or for an entire work shift. Requires repetitive motion.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

This is not your typical career opportunity. This is the Hyatt Touch.

Primary Location: US-NY-New York City

Organization: The Beekman

Pay Basis: Hourly

Job Level: Full-time

Job: Housekeeping/Laundry

Req ID: NEW012901

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.