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Job Information

American Express Senior Manager - Industry Development & Trade Partnerships in New York, New York

Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Global Merchant & Network Services (GMNS) acquires and maintains relationships with merchants who welcome American Express branded products. Within Merchant Services U.S. (MS – U.S.), the Industry Development and Trade Partnerships team supports a top priority for MS – U.S. and is focused on driving merchant acceptance by building strategies to expand coverage in focus verticals and leveraging strategic trade partnerships and external resources to increase welcomed acceptance, reinforce our value to Merchant/Partners, and deepen C-level relationships.

This Senior Manager will be responsible for leading the B2B and Payments Trade Strategy for MS – U.S. Leveraging strategic trade relationships is critical to the business as these relationships bring opportunity for promoting brand awareness, sharing thought leadership, and building connections with new and existing Merchants and Partners. In addition to directly managing multiple external trade partners – which includes setting the strategic vision for the partnership and executing on event sponsorships – this role will also manage the evaluation and onboarding of new trade partners across industry verticals for the team.

This role reports into the Director of Industry Development & Trade Partnerships and will work closely with VP’s across all of Merchant Services U.S.

Key responsibilities include:

  • Owning the B2B and Payments Trade Strategy – this includes managing the day-to-day relationships with multiple external trade partners (e.g., Women in Payments, Credit Research Foundation)

  • Setting the vision for event sponsorships and executing against those sponsorships – this requires significant collaboration across the Blue Box with teams such as Corporate Affairs & Communications, Marketing, General Counsel's Organization, and Global Advertising and Brand Management

  • Closely managing to a defined budget for this portfolio of trade partners and working with leader/team to make appropriate trade-offs as needed

  • Managing the evaluation and onboarding of new trade partners across industry verticals for the team

  • Actively participate in team activities and contribute positively to the team culture

Qualifications:

  • 4 years of experience in either business development, client management, partner management or strategic planning roles required

  • Strong collaborator with proven ability to build meaningful relationships and influence across teams and levels

  • Results driven with the ability to work under pressure, navigate through ambiguity, and balance multiple priorities

  • Ability to think strategically while also focusing on the details

  • Strong communication skills (written and verbal), comfortable presenting to internal and external stakeholders

  • Knowledge of the payments or B2B landscape

  • Team player who has a positive attitude, is naturally curious, and is not afraid to challenge the status quo

  • Contract negotiation skills a plus

Qualifications

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries

  • Bonus incentives

  • 6% Company Match on retirement savings plan

  • Free financial coaching and financial well-being support

  • Comprehensive medical, dental, vision, life insurance, and disability benefits

  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

  • 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

  • Free and confidential counseling support through our Healthy Minds program

  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job: Marketing

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 24007239

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