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Now Brewing – senior manager, product strategy – Store Operations Analytics and Platforms

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

The senior manager, product strategy leads a team and owns and drives the vision, multi-year product portfolio strategy, and analytics across the global network of physical stores with dedicated focus on one domain of the lifecycle (plan, design + build, operate, or maintain). Critical to the success of this role is the ability to work backwards from the customer and champion their success – own the customer relationship, articulate a compelling product narrative with a prioritized set of product requirements and measurable success metrics, and drive alignment for delivery with cross-functional stakeholders.

This is the perfect role for a leader who has experience driving change and developing new ways of working from strategic transformation, technology strategy, product management, and complex, cross-functional initiatives.

As a product manager principal, you will:

• Lead and influence with vision: direct the team and cross-functional partners, articulate it in a simple and compelling narrative, define the product roadmap with requirements, and drive alignment with cross-functional stakeholders.

• Be customer driven: work backwards from the customer, understand their problems and user journeys, and actively champion their success.

• Prioritize for impact: understand what success looks like, define it, measure it, and deliver on it. Adapt with strategic priorities, company business goals, and desired outcomes.

• Simplify and innovate: reduce complexity of the solutions and systems supporting our customers while pushing for innovation through experimentation of new data sets and capabilities.

• Launch and iterate: launch solutions and learn, then do it again -- iteratively deliver value by working through the entire product development lifecycle.

• Collaborate and communicate: bring cross-functional teams (business SMEs, software engineers, data scientists, architects, designers, vendors, etc.) along with you on the journey through collaboration and clear communication.

We’d love to hear from people with 7-10 years experience :

• Proven people leadership and career development

• Progressive experience in product management, design-thinking, management consulting, and / or corporate strategy leading transformation programs and projects

• Passion for strategy development, workforce innovation, and future vision development

• Industry experience in a technology environment with a record of successfully delivering complex products

• Hands-on experience in developing roadmaps, business cases, priorities, features, story outlines, user stories, product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment with variety of stakeholders

• Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization

• Experience working with design and engineering to deliver customer-facing features

• Ability to apply knowledge of program and project execution in a highly matrixed, cross-functional environment, leading and influencing others

• Skills in systems thinking, seeking to understand the interconnectedness of the organizational system with the ability to select the optimal levers to drive desired outcome(s)

• Strong verbal and written communications skills

Preferred Qualifications: • Masters / MBA preferred

• 3-years of experience coaching and mentoring other team members

• Detail and results-oriented, able to analyze data to justify product decisions and apply key learnings

• Ability to influence others without authority to get things done in a timely fashion

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.

If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.

Join us and inspire with every cup. Apply today!

The pay range for this position may be narrower than that displayed, depending on where the work is performed

If you live in the Seattle, WA area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.