General Dynamics Information Technology Video Teleconferencing (Vtc) Scheduler/Technician in Tampa, Florida
Provides installation; maintenance scheduling and troubleshooting support of Video Teleconferencing equipment.
VTC Schedulers/Technicians require excellent problem-solving and customer service skills, as well as thorough knowledge of VTC hardware, software and network connections. VTC Schedulers/Technicians must have expertise in scheduling VTC sessions in VTC bridges, as well as hands-on experience with debugging the interoperation of VTC bridges and end points.
Typical Daily Duties:
• Installing, configuring, and maintaining VTC endpoints
• Installing and configuring VTC applications, system software and upgrades
• Troubleshooting and repairing hardware and network connectivity issues
• Removing old equipment and performing data migration to new machines
Associates Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
1-3 years of directly related experience supporting information systems operations.
4 years of experience supporting and troubleshooting VTCs in Government environment; Troubleshooting and fixing VTC hardware and software.
As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.