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Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Director of Product LatAm

What does a successful Director of Product LatAm do at Fiserv?

As a successful Director of Product LatAm, you will oversee the development and implementation of a comprehensive issuing product strategy, collaborating with cross-functional teams, external vendors and our clients to stay ahead of emerging threats.

What you will do:

• Lead the end-to-end product development lifecycle for Vision Next and First Vision solutions, working closely with various teams to design and deliver effective product solutions

• Direct and oversee a portfolio of modernizing capabilities while building new and enhancing existing solutions that benefit our customers and the evolving market in which they operate

• Set and evangelize our product vision and play an instrumental part of a team that will help mobilize against that vision

• Act as primary liaison partnering with cross functional teams and external vendors, (Sales, Client Relations, Operations, Finance, Legal as well as Technology, Engineering, Architecture, Testing, Release and PMO)

• Act as the primary communicator and link between stakeholders and teams, making sure there is buy-in from stakeholders on all major decisions and strategy

• Proactively identify gaps in the current product offering and lead the efforts to develop solutions that drive business and customer value

What you will need to have:

• Must be able to speak, Spanish/Portuguese

• Strong customer centric and commercial mindset with at least, 15+ years’ experience in a product leadership role in a Payments and e-commerce domain

• Experience in driving product strategy and go to market that enable excellent user experiences, for payment/financial systems

• Strong experience working cross-organizationally with both business and technical stakeholders, including clients in a collaborative way

• Background and experience with building business cases, P&L for the product, pricing and responding to RFI/RFP’s

• An ability to stay abreast of industry trends, emerging threats and technological advancements to continually enhance fraud prevention measures

• Ability to lead, drive consensus and deliver in a matrix organization with multiple stakeholders

What would be great to have:

• Hands on Agile framework development experience, SDLC experience and background with sprint management, customer stories/journeys, epics, wireframes and demos

• Subject matter expert knowledge for the region and issuing products at Fiserv while driving scale and adoption of the product internationally

• Experience identifying opportunities for new value-added and differentiated features including cloud native, AI and other leading-edge technologies

• Familiarity with relevant regulations and compliance standards in the payments industry

Perks at work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional and financial benefits from day one

• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates and free counseling through our EAP

• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan and our Employee Stock Purchase Plan

• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards

• Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program

• Advance your career with training, development, certification and internal mobility opportunities

• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas and elevate careers

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name

• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.