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Job Information

Fiserv Director, Technical Project Management in Alpharetta, Georgia

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Director, Technical Project Management

What does a successful Director, Technical Project Management do at Fiserv?

You will be responsible for bridging our technology and product leaders through communication and collaboration. You will lead a team of Program and Project Managers driving simple to complex, high priority projects or component phases of larger Application Development programs. You will be accountable for delivering projects on time, within budget, and within scope. You will lead and coordinate cross-functional, cross-departmental and occasionally cross-company communication in the support of project completion within their portfolio.

What you will do:

  • Ensure project methodologies, project delivery processes, and implementation management processes are followed which includes managing and driving project schedule, risk and issue management and scope change management

  • Identify critical technology issues that are blocking the development team and partner with team to assist in resolution of those issues

  • Manage the project budget which includes understanding and validating estimates, cost variance tracking, and managing project resources effectively

  • Provide project/program status i.e. mission critical program updates (weekly meeting) and Clarity reporting and ensure adherence to and proper organization usage of project/program management practices in alignment with an agile methodology implementation

  • Facilitate/manage project communications and stakeholder, client, and project team expectations

  • Report on KPIs related to pipeline and execution portfolios, financials, and performance measures and support backlog & capacity management through the management of new project flow into development

  • Create and maintain project & capacity forecasting including allocations and variance (IRC) and facilitate prioritization discussions, and create & maintain the initiative, epic, time tracking stories in V1 & Jira

  • Maintain Clarity (PPM tool), Version One & JIRA Management and publish appropriate reports to create transparency and add in prioritization discussions

What you will need to have:

  • 8-13 years of progressive technology portfolio and project and program management experience, including management of major application development projects, in a large operating environment

  • 8 + years of experience in Agile Methodology

  • 8+ years of work experience with critical thinking, collaboration skills, problem solving, risk management, organizational savviness, budgeting, coaching & mentoring, issue management, scope management and leadership skills with proven success in delivering projects within budget and specified timeframes, while ensuring customer satisfaction

  • Bachelor’s degree in computer science, engineering, or a related field, or an equivalent combination of education, work, and/or military experience

What would be great to have

  • PMP and/or CSM certification

  • Familiar with Java, Application Modernization

Important info about this role:

  • We’re better together! This role is fully on-site.

  • This is a full-time, direct-hire position, and no contract options or unsolicited agency submissions will be considered.

  • In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name

  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

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