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Job Information

Northrop Grumman Principal or Senior Principal PC Network Support Tech / Secret in Annapolis Junction, Maryland

Are you interested in expanding your career through experience and exposure, all while supporting a mission that seeks to ensure the security of our nation and its allies? If so, then Northrop Grumman is the place for you. As a leading global security company, we provide innovative systems, products and solutions to our customers worldwide. We are comprised of diverse professionals that bring different perspectives and ideas, understanding that the more experiences we bring to our work the more innovative we can be. As we continue to build our workforce we look for people that exemplify our core values, leadership characteristics, and approach to innovation.

Are you ready to join Northrop Grumman? If so, our technical program is seeking a PC Network Support Tech 3 or 4 to join their diverse team in Linthicum, MD.

Our organization pushes the boundaries of innovation, redefines engineering capabilities, and drives advances in various sciences. Our team is chartered with providing the skills, innovative technologies to develop, design, produce and sustain optimized product lines across the sector while providing a decisive advantage to the warfighter. Additionally, Northrop Grumman provides a comprehensive benefits package and a work environment that encourages your growth and supports the mutual success of our people and our company. Northrop Grumman benefits give you the flexibility and control to choose the benefits that make the most sense for you and your family.

This PC Network Support Tech will have the opportunity to support systems and networks. Come be a part of our mission!

Job duties:

  • Provides technical support for computers and associated networks.

  • Installs, troubleshoots, services, and repairs pc workstations, printers, peripherals, and related PC software.

  • Instructs users in the use of personal computers and networks. Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases.

  • Provides support for networked PC workstations under guidance of the Systems Administrator for Security compliance.

  • Coordinates with users, IT staff, and systems administrators.

  • Provides support to users and troubleshoots/resolves problems.

  • Is responsible for maintaining acceptable levels of customer satisfaction while adhering to established policies.

  • Works with engineers to resolve support issues, escalating to proper personnel where appropriate.

  • Participates in new installations, testing and special projects as needed.

Basic Qualifications:

This position may be hired as a Principal or Senior Principal level.

1. Principal: High School diploma or equivalent and4 years additional education and/or related experience.

Senior Principal: High School diploma or equivalent and 6 years additional education and/or related experience.

2.Current Secret clearance

3. Experience with Classified processing environments and procedures.

4.Experience and knowledge with troubleshooting Windows 10 systems.

5. Experience using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).

6. Ability to lift up to 50 pounds.

7. DoD 8570 Certification (eg. Security+, CEH, or CISSP).

Preferred Qualifications:

1. Current TS Clearance with SCI eligibility.

2. Certification in related OS (MS Windows 10).

3. CompTIA A+ or Network+.

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit www.northropgrumman.com/EEO . U.S. Citizenship is required for most positions.

Job Category : Information Technology

19012587

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