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Job Information


Job Summary

This position is responsible for executing the Global Mobility strategy and administering activities encompassing temporary assignments, relocation policies/procedures, assignment compensation, immigration assistance, and regulatory considerations. This role supports the Global Mobility team to ensure that our programs are locally relevant, cost effective, in compliance with local regulations, and appropriately implemented while ensuring exceptional experience for our relocating employees.


  • Provides daily support to the Global Mobility team and collaborates on projects, initiatives, stakeholder education and consultation

  • Completes initial intake of complex mobility cases and assists the Global Mobility team members in completing research and analysis of such cases

  • Summarizes case findings and recommends solutions to stakeholders while maintaining focus on employee well-being

  • Acts as liaison between key internal stakeholders and outside supplier partners to ensure quality delivery, optimal experience and communication of mobility services to employees

  • Works with external supplier partners on relocation, tax and immigration questions/concerns as well as internal partners including Corporate Tax, Payroll/Finance, and Legal to coordinate assignment benefits and troubleshoot issues

  • Acts as a liaison between various UPS teams, HR teams and supplier partners to ensure matters adhere to UPS global mobility policies

  • Creates and reviews reports, maintains assignee information for internal/external customers to track/review mobility process (i.e., expense coding, weekly committee reviews, cost estimates, tax settlements, etc.) to ensure compliance in the areas of immigration, tax and payroll

  • Performs full cycle mobility administration in partnership with mobility supplier partners, internal partners /stakeholders, and the employees

  • Audits and reviews vendor invoices to ensure accurate coding, reduce billing errors and coordinate payments

  • Prepares, organizes, and improves accurate data collection for monthly metrics, reporting, year-end compensation reports, budgeting, etc.

  • Completes additional mobility projects or duties as assigned


  • Understands global mobility/relocation programs or benefits

  • Demonstrates an understanding of immigration, visa types, etc.

  • Displays organization and prioritization skills with exceptional follow through

  • Possesses high degree of integrity, confidence, self-awareness and respect to others

  • Displays ability to identify, assess, and resolve complex problems; has ability to maintain confidentiality at all times

  • Proficient with Microsoft Word, Excel, Outlook, PowerPoint and SharePoint

  • Minimum 2 years of related experience

  • Experience working with internal/external stakeholders, including third-party providers

  • Bachelor’s Degree (or internationally comparable degree) in Human Resources, Business, Communications, Finance or related field

  • Workday experience

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law


Category: Human Resources

Requisition Number: 340228

Location: Atlanta,Georgia