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QUESTIONNAIRE-6-38

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Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

HOW YOU’LL MAKE AN IMPACT:

We’re looking for a results-driven IT Portfolio Manager to lead critical initiatives within Information Security, Infrastructure, and Network Services. This role focuses on delivering measurable project outcomes through expert portfolio management, leadership, and process execution. With 7+ years of IT experience (including 4+ years managing projects), the ideal candidate will demonstrate mastery in methodologies like Agile Scrum, Kanban, and Waterfall, as well as a proven ability to motivate teams and drive projects to successful completion.

This role reports to the Director of the Project Management Office and is based in our Buckhead (Phipps) office. We offer a hybrid work environment, with an in-office presence required as needed, usually once a week.

40%: Portfolio Management

• Lead the strategy, planning, execution, and evaluation of IT projects to deliver impactful results

• Manage project budgets, allocate resources effectively, and ensure successful delivery

• Establish best practices, benchmarks, and key performance metrics to drive project success

• Oversee organizational change management, including identifying key roles, communication, solutions adoption, training, and compliance

• Support executive decision-making by providing project updates, addressing skill gaps, and organizing project teams to meet strategic objectives

40%: Project Management

• Utilize expert knowledge of project and program management principles to successfully lead execute initiatives

• Oversee complex initiatives spanning across the business, ensuring alignment with strategic objectives and stakeholder goals

• Coordinate across technology, operations, and business teams to manage interdependencies and develop comprehensive project plans

• Manage large-scale IT projects, driving execution and ensuring projects are completed on time, within scope, and to stakeholder satisfaction

20%: Leadership & Management

• Build strong professional relationships with peers, leadership, and business partners at all levels

• Collaborate with leadership to develop and execute growth strategies, while mentoring and coaching project managers to align with project or program objectives

• Lead, manage, and evaluate direct reports and project teams to ensure high performance and continuous development

• Foster innovation by promoting new ideas, embracing calculated risks, and championing change to achieve transformative goals

WE’D LOVE TO HEAR FROM YOU IF:

Must haves:

• Ability to develop accurate project plans, meet milestone deadlines, effectively allocate and manage resources, and efficiently handle multiple concurrent activities to achieve project goals

• Experience to successfully deliver projects of varying size and complexity using Waterfall, Agile Scrum, and/or Kanban methodologies

• Leadership skills to manage direct reports, including monitoring work quality, establishing measurable development objectives, and delivering meaningful feedback

• Knowledge of tools such as Jira, Confluence, ServiceNow for ITSM and ITBM, or Smartsheet systems for portfolio and resource management

• Hands-on experience or strong interest in learning Information Security, Infrastructure, and Network technologies to effectively support related projects and initiatives

• Bachelor’s degree in computer science, Information Systems, Business Administration, or a related field required

• 7+ years of IT experience, including at least 4 years of successfully managing IT projects

• 2+ years of demonstrated program management experience

• Agile Scrum certification (e.g., CSM, SAFe, or equivalent) and PMP (Project Management Professional) certification are strongly preferred

OUR TEAM MEMBERS:

• Lead Courageously: Have a strong sense of personal values that align with our Company values

• Collaborates Broadly: Build cooperation, trust, and thrive in a consensus driven environment

• Customer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients

• Drive Growth: Set aggressive goals and implement plans precisely

• Cultivates Innovation: Respectfully challenge the "we’ve always done it this way" mentality and explore new ways to achieve desired outcomes

MAKE A CAREER AT CARTER’S:

Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess

NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.