Charles Schwab Business Process Analyst in Austin, Texas


Austin - TX, AUS1, 2309 Gracy Farms Lane, 78758

Laura Troy


We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck at over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

This high profile organization is seeking a Business Process Analyst to assist in supporting the leadership team in driving organizational clarity and overall team alignment. Key results for this position are focused on: innovative process improvement, execution of organization and project strategy/planning, and enablement of communication and change management through content management. We are looking for a motivated individual with proven ability to effectively handle multiple deliverables with competing priorities.

What you’ll do:

  • Partnering with business and technical organizations (e.g. Client Reporting) to ensure expectations are met and acting as a liaison between business and technical teams to resolve issues.

  • Oversee multiple projects concurrently, working with scrum masters, managers, directors, and other analysts to ensure overall project goals and timelines are met.

  • Work with other team members to create reports and dashboards from various data sources and related Microsoft SharePoint environments and applications

  • Plans, performs, and implements process improvement initiatives.

  • Diagrams and evaluates existing processes.

  • Design and produce ad hoc reporting and develop business cases.

  • Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities, collects data to identify root cause of problems, measures performance process requirements.

  • Partner and liaison between business and technical teams to ensure expectations are met to resolve issues.

  • Create and maintain statuses and reports both scheduled and adhoc to Trading Technology management team and to senior management, as required.

  • Ensure that reports are completed in a timely manner and meet due dates.

  • Create and maintain presentations, supports graphics and charts in support to business planning and reporting.

  • Work with other team members and groups to create reports and dashboards from various data sources.

  • This position will assist and collaborates with Trading Technology Head of Business Management.

  • Added tasks or responsibilities as needed.

What you have:

  • Experience in reporting and analytics.

  • Expert level in Excel (pivot tables, charts, graphs).

  • Expert with creating PowerPoint presentations.

  • Working knowledge of Tableau.

  • Familiar with Atlassian stack (JIRA/Confluence).

  • Familiar with the software development lifecycle (SDLC) and Agile.

  • Proficient using Microsoft Office programs (i.e., Word, Excel, PowerPoint, Outlook, Visio and Lync) required.

  • Excellent oral and written communication skills.

  • Business degree is a plus.

What you’ll get:

  • Comprehensive Compensation and Benefits package

  • Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts

  • Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program

  • Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions

  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships

  • Not just a job, but a career, with an opportunity to do the best work of your life

Learn more about Life@Schwab at" .

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law. Schwab also does not discriminate against applicants or employees because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. At Schwab, we believe that every employee, through their diverse abilities and experiences, can contribute to our growth, innovation and client loyalty. We embrace diversity and are committed to providing equal opportunity to all employees and applicants. If you have a disability, and require reasonable accommodations in the application process, call Human Resources at 800-725-3535. We will be happy to assist you. Schwab will only share your accommodation request with those individuals who have a specific need to know. The request for an accommodation will not affect Schwab's hiring decisions. All other submissions should be performed online.

Job Specifications

Relocation Offered?: No

Work Schedule: Days

Languages: English - spoken

Current Licenses / Certifications: None

Relevant Work Experience: IT-Management/Technical Project Mgmt-less than 2 yrs

Position Located In: TX - Austin

Education: BA/BS

Job Type: Full Time

Category:Information Technology

Activation Date: Thursday, November 8, 2018

Expiration Date: Tuesday, February 5, 2019

Apply Here