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Job Information

Abbott Informatics Account Manager - Central Region in Austin, Texas

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

· Career development with an international company where you can grow the career you dream of.

· Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

· An excellent retirement savings plan with high employer contribution · Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

· A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

· A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.

The Opportunity

Abbott's Rapid Diagnostics Informatics business seeks to hire a Decentralized Informatics Account Manager for the Central Region (TX, LA, NM, through MN)

What You’ll Work On

The Decentralized Informatics Account Manager is a strategic sales professional that’s highly skilled at finding ways to drive exponential growth in their territory through closing new business and expanding existing business into the decentralized testing space. Responsible for selling the RALS product in a new segment, decentralized testing (including POLs, Clinics, Urgent Cares, Retail Pharmacies), for ARDx Informatics. Works across multiple stakeholders including c-suite, expediting complex decisions to quick wins. Self-starter who can develop opportunities with brand new customers, develop and deploy best practices, identify new customer insights to drive business, and deliver above expectations.

  • Builds and understands their assigned territory’s total available market, identifies pipeline opportunities, moves opportunities through the funnel to win new business

  • Responsible for driving profitable revenue and closing opportunities within the decentralized testing space (POL, Clinic, Urgent Care, Retail Pharmacy) by initiating, developing and/or delivering unique solutions that result in improved customer outcomes and benefits Abbott, ensures all commitments are met.

  • Investigates and understands assigned strategic accounts and their business environment including goals, objectives, strategies and competitive situation.

  • Identifies industry trends and changing market regulations and understands impact on strategic accounts.

  • Maintains a detailed understanding of customer decision makers and influencers, builds and preserves customer relationships to leverage in driving new sales and expanding existing business in the hospital space into decentralized locations in collaboration with the Centralized Informatics Account Manager.

  • Proactively identifies opportunities or acts upon previously identified opportunities to prepare and deliver account-specific Abbott value proposition resulting in positive action.

  • Acts as an internal advocate for the customer, cultivates Abbott internal relationships and leverages to drive business objectives.


  • Bachelor’s Degree

  • 7 years’ work experience required


  • 5+ years of sales experience with proven ability to lead a sales cycle and design a winning solution

  • Minimum of 7 years track record with demonstrated success in informatics, data analytics, lean process improvement in the Diagnostics industry preferred

  • BS in Business, Life Sciences, Engineering or related technical discipline

  • Proven success as an expert in all aspects of value-based, solution selling and ability to work in cross-functional teams to meet clearly defined objectives that benefit the company and customer.

  • Strong business planning process and attention to detail, strong Microsoft Office and CRM skills

  • Proven sales support experience in large IDNs

  • Leadership experience, including managing client expectations, multi-disciplinary team, and meeting scope/schedule/budget

  • Fully conversant in consultative selling techniques and methodologies

  • Collaborative enterprise thinking

  • Excellent interpersonal and influencing skills; Willingness to work in cross-functional teams

  • Ability to develop and champion new ideas and approaches

  • Working knowledge and skill set to guide discussions for laboratory informatics products

  • Maintain a superior level of knowledge of the applications related to Company products and of the business needs of multi-hospital organizations to assure effective representation in the marketplace.

  • Demonstrates commitment to the development, implementation and effectiveness of ARDx Informatics’ Quality Management System per ISO, FDA and other regulatory agencies.

  • Obtain certification within the Vendor Credentialing requirements by following current immunizations, required training, background checks and competency assessments.


Product Expertise - Will spend the time and energy to learn and become proficient on the huge ARDx Informatics portfolio of diagnostic products.

Customer Focus – Is dedicated to meeting expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvement in products and services; establishes and maintains effective relationships with customers and gains their trust and respect.

Business Acumen – Focus on the things that are important; knowledgeable in current and possible future policies, practices, trends, technology and information affecting his/her business and organization; knows the competition.

Negotiating – Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can both be direct and forceful as well as diplomatic; has a good sense of timing.

Courage – Willing and proactive about engaging senior officers and clinicians at IDN’s in all departments to learn, network, and close large acute and non-acute contracts for ARDx Informatics.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com