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IT Specialist Sr/Consultant - Telecom Engineering

Date: Jun 11, 2024

Location: Beaumont, Texas, United States

Company: Entergy

Work Place Flexibility: Onsite

Legal Entity: Entergy Services, Inc.-ESI (OLD)

Selected candidate will be titled as an "IT Specialist Sr - Telecom" or "IT Consultant - Telecom" based on their education/experience/success at an equivalent role

*This position can be in either Beaumont or Conroe, Texas. Relocation assistance is not available for this role*

Job Summary/Purpose:

Individual contributor role responsible for design engineering and project planning/execution in support of Entergy’s Telecommunication Transport Network, including inside plant, outside plant, signals, communication protocols and systems, creation and maintenance of associated records, plus other duties as assigned.

Job Duties and Responsibilities:

• Provide telecom engineering support as described below for Entergy’s Southwest Region operating footprint, which is roughly the area bounded by the eastern border of Texas, extending from the Gulf Coast to a line running from Toledo Bend Dam to Bryan, excluding the Houston metropolitan area. Frequent day travel and occasional overnight travel are required to adequately support requirements of this position.

• Provide Telecom engineering services for over 500 sites within Southwest Region, including, but not limited to: office buildings, operational centers, power generating stations, substation control houses, telecom shelters, microwave radio shelters, equipment cabinets, etc., all of which are connected by over 1400 route miles of various types of fiber cable plus 31 digital microwave hops.

• Support Entergy’s operational companies through project scoping; estimate development; design and execution of new OPGW, ADSS, and underground fiber optic cable construction.

• Design and implement new packet transport and time division-multiplexed communication systems on fiber optic cable plant and/or digital microwave systems, aligned to meet all identified needs as well as anticipated future service requirements.

• Interact with and serve a variety of internal customers, including Entergy Transmission, Relay Design, Grid Operations, Generation, Facilities, and IT

• Plan, develop, and deliver detailed engineering packages to drive and support actions of skilled craftsmen in the field as they install, test, and turn up fiber optic cable plant, communication systems, and communication services.

• Plan and implement changes to infrastructure and systems using Entergy’s change management processes, create supporting documentation such as detailed work procedures, coordinate and obtain outage clearances from various entities, etc.

• Create and maintain GIS information, hardware records, system design, and service provisioning records in Entergy Telecom’s operational support system.

• Adhere to and continually look for opportunities to improve Entergy Telecom Engineering design standards, being mindful of master sources, such as the National Electric Code, the National Electric Safety Code, Telcordia, industry best practices, etc.

• Collaborate with fellow engineers and technicians to create and implement the best solutions possible within the framework of any given project, looking for systemic relationships beyond the immediate project scope, identifying mutual dependencies or impacts.

Minimum Education Required:

Bachelor’s degree in electrical/Electronic Engineering, Electrical/Electronic Engineering Technology, a related field, or equivalent work experience. Relevant professional certifications or licenses are desired.

Minimum Experience Required:

• IT Specialist, Sr: 4+ years of relevant experience.

• IT Consultant: 5+ years of relevant experience.

• Desired: 8+ years of directly relevant experience.

Knowledge, Skills, and Abilities That Will Ensure Success in This Position:

• Be a knowledge-seeking self-starter who can function without the immediate and constant direction of management and peers. A demonstrated ability to identify knowledge gaps and independently seek information required to fill gaps is strongly desired.

• Be well-versed in all aspects of telecom engineering: 1) inside/outside plant design and construction, 2) system-level design of telecom transmission systems, 3) packet-based transport, namely MPLS, 4) time-division multiplexing systems such as SONET, 1/0 DCS, channel banks, and 5) system and service documentation using a relational database system.

• Have a working knowledge of IP.

• Be skilled with design and productivity software, including Excel, Word, Visio, Outlook, and collaboration tools such as Webex.

• Have relevant, direct experience using a GIS database system, such as Connect Master, ArcGIS, Small World, etc.

• Be familiar with electronic work management systems, such as Service NOW, Remedy, etc.

• Be experienced with telecommunication operational support systems, such as Connect Master, MetaSolv, TIRKS, etc.

• Be skilled in construction and design considerations regarding outside plant, such as right-of-way, materials, installation techniques, documentation requirements, creation of job specifications, working with and directing the actions of construction contractors, etc.

• Learn & be mindful of Entergy’s safety culture and employ safety principles when designing new projects and improving existing systems and infrastructure.

• Demonstrate flexibility and a readiness to learn new technologies and new processes, continually striving to improve quality of their own work product and capability/reliability of Entergy’s network.

• Demonstrate excellent interpersonal and relationship-building skills, whether across organizations within the company or vertically within the IT-Telecom organization or outside the company.

• Be familiar with electric utility organization, operation, and regulation.

#LI-NW1

#LI-ONSITE

Primary Location: Texas-Beaumont Texas : Beaumont || Texas : Conroe

Job Function : Information Technology

FLSA Status : Professional

Relocation Option: No Relocation Offered

Union description/code : NON BARGAINING UNIT

Number of Openings : 1

Req ID: 114955

Travel Percentage :Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (https://jobs.entergy.com/content/EEO/?locale=en_US) to view the EEI page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here (humanr@entergy.com?subject=Accessibility) and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. 41 CFR 60-1.35(c). Equal Opportunity (https://www.dol.gov/agencies/ofccp/manual/fccm/2l-equal-opportunity-clauses-and-other-requirements/2l00-equal-opportunity) and Pay Transparency (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) .

Pay Transparency Notice:

Pay Transparency Nondiscrimination Provision (dol.gov) (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

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