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UnitedHealth Group Associate Area Manager - Bentonville, Arkansas in Bentonville, Arkansas

Careerswith MedExpress. At MedExpress, we believe in delivering quality, convenient, affordable health care and exceeding our patients’ expectations. Our neighborhood medical centers are open every day from 8-8 with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to what’s really important. We provide a broad scope of services including urgent care, basic wellness and prevention, and employer health services. As part of the Optum and UnitedHealth Group family of businesses, we’re working together to help people live healthier lives and to help the health system work better for everyone. You can become part of our elite team almost anywhere with 250 MedExpress centers across the country and two administrative offices in Morgantown, WV and Pittsburgh, PA. Join us and start doing your life’s best work.(sm)

Will oversee the overall operational responsibility for assigned center and up to 4 other local Centers to ensure maximum utilization of resources and the efficient and quality delivery of services.

Primary Responsibilities:

  • Has a contagious and positive work ethic, inspires others, and models the behaviors of Genuine, Caring, Friendly.

  • Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of audience needs.

  • Through genuine and positive communication, makes each customer feel informed, understood, and special.

  • An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments.

  • Is able to keep up in the MedExpress environment by facing tasks and challenges with energy and passion.

  • Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals.

  • Adherence to standards of business conduct and compliance.

  • Provides clear direction to achieve goals, creating an environment that fosters team commitment and employee engagement.

  • Maintains the perseverance to drive and sustain the changes that occur at MedExpress, while being resilient and flexible, and inspiring and motivating the team.

  • Constantly communicates to the team, is open to opinions and feedback from team members and follows through on commitments.

  • Creates a work environment in which people are able to perform to the best of their abilities.

  • Ability to communicate in writing and verbally, succinctly and clearly both up and down in the organization.

  • Ability to make frequent independent decisions.

  • Self-starter and disciplined to work independently and without frequent supervision through calls or in person.

  • Drives excellence in business, clinical, and financial operations in the region through data analysis and strategic planning.

  • Creates a culture where staff are engaged, challenged, and efficient in carrying out job responsibilities.

  • Builds a high performing team with high morale and addresses performance issues quickly and decisively.

  • Partners with clinical leadership to ensure compliance with all clinical policies and training programs.

  • Identifies methods to increase business opportunities and scope of services provided by the Centers while maintaining budgetary performance.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Qualifications:

  • College degree strongly preferred. Two to three years management experience, with a healthcare background strongly preferred. Working knowledge of payroll and scheduling. Ability to multi-task in a fast paced working environment and maintain a positive attitude.

  • Knowledge of and responsibility for upholding State and Federal regulations regarding dispensing, storage, security, reporting, and disposal of controlled medications.

  • Ability to assist in development, implementation, and maintainance of clinical training and staff development programs in conjunction with the training and development department, as well as the clinical operations team.

  • Assists clinical leadership in planning, organizing, implementing, and monitoring quality control and quality assessment.

  • In conjunction with the clinical operations team, acts a resource to staff regarding all clinical operations issues to include MedDispense, lab, and x-ray.

  • Employees are required toscreen for symptoms using the ProtectWell mobile app, Interactive VoiceResponse (i.e., entering your symptoms via phone system) or a similarUnitedHealth Group-approved symptom screener prior to entering the worksite each day, in order to keep our work sites safe. Employees must complywith any state and local masking orders. In addition, when in aUnitedHealth Group building, employees are expected to wear a mask inareas where physical distancing cannot be attained.

  • You will be asked to performthis role in an office setting or other company location.

Working Relationships:

Will interact with all employees of the Operations department on a regular basis as well as other cross-functional team-members at the Administrative Offices. Will also interact with members of the Senior and Executive Leadership teams.

Working Conditions:

Both Center and Non-Center Based. Requires: the ability to sit at a computer for hours at a time (with some bending and stooping) and travel to Centers (if so, the noise level is moderate and there is potential for exposure to infectious diseases and blood-borne pathogens)

© 2019 OptumCare. All rights reserved.

OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both its owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCare’s support services do not interfere with or control the practice of medicine provided by the medical practices of any of their physicians.

Diversitycreates a healthier atmosphere: OptumCare and its affiliated medical practicesare Equal Employment Opportunity/Affirmative Action employers and all qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, age, national origin, protected veteran status,disability status, sexual orientation, gender identity or expression, maritalstatus, genetic information, or any other characteristic protected by law.

OptumCareand its affiliated medical practices is a drug-free workplace. Candidates arerequired to pass a drug test before beginning employment.

Job Keywords: Associate Area Manager, Bentonville, AR. Arkansas, MedExpress

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