ManpowerGroup Customer Relations in Bentonville, Arkansas
Do you enjoy working with people? Do you have a knack at helping them resolve their questions, concerns or issues? We have over 150 Customer Relation positions open in the NWA area.
What is in it for you?
*All required equipment provided
*$11 hourly pay
What is the job?
*Resolves customer contact issues by using decision support tools to resolve issues
*Working with store associates to develop and implement resolutions; implementing appropriate resolution
*Providing information to customers; utilizing program quality guidelines and program resources; authorizing customer compensation to achieve customer satisfaction with issue resolution; and identifying and escalating high impact issues to senior resolution specialists as necessary.
*Enhances customer engagement by researching and resolving ongoing issues; following up with customers on issues; implementing resolutions; communicating final decisions and resolutions to customers; and gathering and recording customer satisfaction survey ratings
*Represents company image to customers by providing professional, courteous customer service
What you bring to the job?
*Customer service experience
*Ability to resolve customer issues
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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