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Job Information

Fiserv Site Reliability Engineer in Berkeley Heights, New Jersey

Fiserv is a Fortune 500 company and a global leader in Fintech and payment solutions. We’re always innovating in ways to connect financial institutions, corporations, merchants, small businesses, and consumers to each other – quickly, reliably, and securely. With more than 6 million merchant locations across the world, over 1.4 billion global accounts on file, an average of 12,000 financial transactions every second, and nearly 10,000 financial institution clients, Fiserv moves money and information in a way that moves the world.

*This is a hybrid, 3 days onsite role in Berkeley Heights, NJ.

This is a second shift role, 2pm-10pm

What does a great Site Reliability Engineer do for Fiserv?

This SRE/DevOps Advisor will have the opportunity to work in an exciting technical environment, on a team focused on creating and maintaining highly available and fault tolerant enterprise infrastructure, with one of the most exciting companies within the financial services space.

Site Reliability Engineering (SRE) applies software engineering techniques and discipline to production operations to attack major problems and fix them for good. Our customers count on us to provide extraordinary availability, scalability, and security for our services. SRE should be comfortable with taking on new engineering challenges, defining potential solutions, and implementing designs in a team environment. This position will play an important role in our organization’s evolution towards contemporary application and infrastructure management practices and will be expected to both guide and support the team’s growth and learning.

What you will do:

  • Provide technology leadership in a tightly integrated fintech eco-systems, which incorporates integrations from mainframe to Unix and windows web / application servers, and Database Servers.

  • Active participation in Agile (Scrum) deployment team activities

  • Partnering with business and technical SMEs to understand relevant data, analyze and perform necessary deep dive to solve given business problem, summarize and present key findings

  • Learning and mastering the debit card processing business domain and our systems

  • Lead/Participate in all Production Support activities during incidents and outages.

  • Continuously improve our infrastructure to be easy to deploy, scalable, secure and fault tolerant.

  • Participate in capacity planning, tuning systems stability, provisioning, performance, and scaling of the application infrastructure.

  • The desire to resolve issues for a 24x7 environment in a non-impacting yet fast-paced resolve time.

What you need to have:

  • 10 years overall experience and 7+ years of Linux Administration experience

  • VMware experience

  • Experience with build tools (Maven / Gradle)

  • Working knowledge of Jenkins pipelining

  • Experience with enterprise monitoring tools

  • Ability to work off hours as needed (usually 1-2 hours at a time).

What would be great to have:

  • PostgreSQL experience

  • Experience managing an environment with databases

  • Puppet and Ansible experience (or other IaC/Configuration Management tools)

Perks at work:

  • Maintain a healthy work and life balance with paid holidays and our generous Time Off policies

  • Protect and maintain your well-being with health, dental, vision, life, and disability insurance

  • Plan for your future with the Fiserv 401(k) Savings Plan and Employee Stock Purchase Plan

  • Cherish time with your newborn with our Parental Leave program

  • Join Employee Resource Groups that promote our diverse and inclusive culture where associates can build their network and share their perspectives

  • Fiserv offers an expansive and always-growing list of benefits, in addition to those listed, to help with your physical, mental, emotional, and financial well-being