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Fiserv VP, PMO & Alliance Management, Fintech in Berkeley Heights, New Jersey

Fiserv is looking for an experienced Vice President of the PMO & Alliance Management for the newly created Fintech segment. The emergence of fintechs, universal banking, digital currencies and mobile-first attitudes requires us to build bridges to modern finance and DeFI across all customer segments. We are seeking a VP to lead a team of Project Managers, Business Process Managers, and Alliance Managers for the Fintech segment. The leader will drive transformation with a focus on extending our core banking, payments and merchant processing capabilities to an emerging set of fintechs and financial service ecosystem participants. Success will be achieved by developing close partnerships and collaboration with internal segment and function leaders in the areas of product, technology, strategy, and business development to position Fiserv as leader in banking as a service, payments as a service and cyrpto space.

As a VP, PMO & Alliance Management for Fintech, you will:

  • Lead a team of Project Managers, Business Process Managers, and Alliance Managers for the newly created Fintech segment

  • Engage with business development, product, technology, delivery, legal, risk, finance and compliance teams to manage end to end enablement of BaaS, PaaS and crypto services for financial institution and fintech clients

  • Shepard fintech partnerships through the various NBIA and risk reviews to ensure all partners meet all facets of the Fiserv vendor and risk evaluation criteria

  • Manage and monitor the execution of bank sponsor and referral partner agreements to ensure compliance

  • Lead workshops with cross functional teams for financial institutions and fintechs to document system, data and money movement flows that will underpin the value propositions and provide insight to commercial models

  • Build play books for project and alliance managers that will enable scaling and speed to market for fintech partnerships

  • Establish key success metrics and standard operating rhythms with strategic partners, encompassing go-to-market efforts, sales activity, and executive-level business reviews

  • Develop a solid understanding of Fiserv solution value proposition, capabilities, and competitive differentiators to evangelize Fintech solutions and integration with pan-Fiserv products

  • Help Fiserv product development and professional services teams fully leverage Fintech solutions

  • Collaborate with internal partners in Sourcing, Marketing, Finance and Legal as needed to ensure smooth, effective operations of partnerships

  • Own all aspects of the technology alliance program from, but not limited to program design, drive the comprehensive program, expand the business towards the three-year vision, hiring, creating selection process and criteria, partners selection, optimizing the management of our technology partner ecosystem, and tiering partners

  • Engage with product management, development, customer service and relationship management as well as build valued and trusted relationships with the leadership of our Fintech customers

  • Engage at the client level with strong communication and presentation skills to interact at all levels of the clients from C-level to technical and operation levels

Basic qualifications for consideration:

  • Bachelor's degree is required

  • 10+ years combined experience in one or all of the following: developing strategic alliances, leading a PMO and/or driving operational excellence for a business segment

  • Ability to travel up to 40%

Preferred qualifications for consideration:

  • Management consulting is a plus

  • 5+ years of experience leading and development high performing teams

  • Demonstrated expertise in the BaaS, PaaS or Crypto areas either at a payment processor, fintech or bank

  • Familiarity with BaaS competitive landscape and sponsor bank model

  • Proven success running a strategic technology alliance program with well-established relationships with partner executives

  • Prior experience in business operations, project management, product analytics, or product design

  • P&L knowledge

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Learn more about Fiserv:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

In this role you will be aligned with solutions to our banking customers. We deliver comprehensive bank platforms and value-added products and services for community, mid-tier, and large financial institutions. We offer flexible technology solutions that enable financial institutions to quickly align to customers' expectations. With a modular approach to delivery, financial institutions can preserve platform investments while delivering both updated functionality and a consistent experience across channels.

From understanding consumer needs based on the latest research to analytics and advisory services that help identify growth opportunities from accounts, payments and industry data, we help clients access and act on data to create better outcomes

Fiserv bank platforms – Cleartouch, DNA, Precision, Premier, Signature – enable banks to efficiently manage a wide range of activities such as account opening, deposits, withdrawals, loans, customer information management, and general ledger and accounting tasks. Each Fiserv bank platform has unique capabilities, but they all help our clients improve customer service and streamline their back-office operations.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBTQ+)

Explore the possibilities of a career with Fiserv and Find Your Forward with us.