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Additional Information

Job Number 25054475

Job Category Human Resources

Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (https://www.google.com/maps?q=Marriott%20International%20HQ%2C%207750%20Wisconsin%20Avenue%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814)

Schedule Full Time

Located Remotely? Y

Position Type Management

This is a temporary position.

The FLEX Senior Manager, US + Canada Learning is a key member of the US + Canada Learning Organization. This role involves contributing specialized knowledge and skills in Human Resources and Learning operations to support Digital Technology Transformation and Power of M learning for properties across all brands in the Continent.

• Support for US-CAN Communities:

• Ensure hotels and teams (including above property) are fully equipped for successful cutover related to learning.

• Provide access to the right learning resources to ensure success during and beyond the cutover.

• Offer clarity on learning-related contacts and timelines.

• Facilitate easy reporting on learning-related business readiness requirements.

• Identify and mitigate risks related to learning assignments in partnership with Learning Technology for each Power of M Community.

• Global Talent Development:

• Participate in DTT Learning Meetings with Global Learning Development, Global Learning PMO, and Brand Talent/Pas, capturing key action items for US-CAN.

• Partner with the Learning Technology Team to analyze learning data (completions, progress, in-tool support metrics) and work across the COE and BTO to measure learning strategy efficacy and identify areas for improvement community to community.

• Identify and address additional continent-specific learning needs (content, communications, deployment tools/assets).

• Develop and execute plans to meet additional needs.

• Engage continent resources and SMEs for curricula/content review, including non-systems learning.

• Engage on other DTT workstreams within the COE, as needed.

• Partnership, Alignment, and Advisory:

• Partner with BTO Change & Comms and Deployment leads for End User Council Engagement related to learning.

• Support change and communication strategy to keep the Learning Team aligned and appropriately amplifying program-specific communications in lockstep with the BTO.

• Represent the US & Canada learning team at End User Council meetings/Wall Walks as needed for future communities (FS, ES, Opera, and Special).

• Align with all DTT business partners and US & Canada learning team members to ensure coordinated workstreams as updates and launches occur.

• Engage in Content SME review strategy, alignment, and execution.

• Advise the US & Canada leadership team on project waves and rightsizing BAU classes to meet project support demands 3-6 months in advance.

• Oversee the pull-through of DTT content into the current US & Canada delivery curriculum and work with the USCAN Program Management & Logistics team to identify parallel program needs.

• Work across teams (RM, Con Ops, Franchise, etc.) to coordinate and sequence content updates for Continent programs in partnership with Development.

• Align BAU/day-to-day learning needs, including learning bundle funded programs, for communities cutting over in later waves while ensuring priority needs for Digital Technology Transformation are met.

• Team Leadership:

• Manage direct reports, as required.

• Guide the US & Canada delivery team on frontline efforts to support the field, IMs, and Command Center.

• Strategize the structure and tools to set up team norms, governance, and business infrastructure to support DTT/Power of M.

• Tracking and Oversight:

• Track measurables throughout the project to show adoption of the new learning model.

• Oversee the integration of Power of M learning content into the current US & Canada delivery curriculum.

• Review sustainment/onboarding models beyond 90 days.

• Monitor continent DTT feedback and success measures, adjusting internal processes as needed.

• Provide regular updates to senior leaders on learning progress and outcomes.

Candidate Profile

Education and Experience:

• BA/BS (or equivalent) preferred.

• Five+ years of experience in learning delivery or project management.

• Experience leading others.

Competencies and Attributes:

• Ability to implement change and foster accountability.

• Strong business and financial acumen.

• Excellent project management and communication skills.

• Ability to influence without authority and manage in a virtual work environment.

• Strong knowledge of delivery options/media and analysis methods.

• Proficiency with Marriott’s learning technology.

Other Information

• Perform other duties, as appropriate.

• Up to 50% travel required.

The pay range for this position is $47.35 to $67.88 per hour.

Washington Applicants Only: Employees will accrue 0.0334 PTO balance for every hour worked and eligible to receive minimum of 9 holidays annually.

FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

The application deadline for this position is 14 days after the date of this posting, March 28, 2025.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.