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Job Number 25054632

Job Category Information Technology

Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (https://www.google.com/maps?q=Marriott%20International%20HQ%2C%207750%20Wisconsin%20Avenue%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814)

Schedule Full Time

Located Remotely? Y

Position Type Management

JOB SUMMARY

We are seeking a Senior Director of Engineering & Architecture to lead the global development and deployment of integrated software solutions for hotel in-room entertainment technology. This role is responsible for defining the technical vision, building and leading a high-performing global software engineering team, and delivering scalable, market-specific solutions that integrate seamlessly with existing or new in-room hardware (e.g., smart TVs, set-top boxes, in-room automation systems and more).

As a key technology leader, you will oversee software architecture, cloud-based content delivery, and API-driven integrations while ensuring compliance with regional requirements and guest experience expectations. You will collaborate with hardware manufacturers, content providers, hospitality operators, and technology partners to create an end-to-end in-room entertainment ecosystem that is flexible, scalable, and globally consistent.

CANDIDATE PROFILE

Education and Experience Required

• 15+ years of experience in software engineering, architecture, and technology leadership, with a focus on media streaming, cloud platforms, and system integration.

• Proven track record of leading large-scale, globally deployed entertainment or hospitality technology platforms.

• Deep expertise in cloud computing (AWS, Azure, or GCP), microservices, APIs, and content delivery networks (CDNs).

• Strong understanding of IoT integrations, hotel technology ecosystems, and digital entertainment experiences.

• Experience ensuring compliance with global content regulations, DRM standards, and data privacy laws.

• Exceptional leadership skills with experience in building and scaling global software teams.

Education and Experience Preferred

• Experience in hospitality technology, travel tech, or large-scale streaming platforms.

• Strong understanding of network optimization, low-latency streaming, and cloud-based video delivery.

• Knowledge of AI-driven personalization, voice interfaces, and next-gen interactive entertainment experiences.

CORE WORK ACTIVITIES

Global Technology Strategy & Leadership

• Define and execute a global software strategy for in-room entertainment, ensuring seamless integration with in-room hardware such as smart TVs, set-top boxes, and IoT-enabled devices.

• Lead the end-to-end software architecture, engineering, and deployment of solutions that power streaming services, interactive entertainment, personalized content recommendations, and smart room integrations.

• Drive the development of cloud-native platforms, microservices, and API-driven architectures that enable interoperability with hotel property management systems (PMS), guest mobile applications, and third-party content providers.

• Ensure regional compliance with telecommunications, content distribution, and data privacy regulations (e.g., GDPR, CCPA, etc.)

• Leverage AI, machine learning, and automation to enhance the guest experience through personalized content recommendations, voice control, and intelligent room interactions.

Software Engineering & System Integration

• Oversee the integration of cloud-based streaming platforms, content delivery networks (CDNs), and digital rights management (DRM) solutions.

• Lead software teams in building APIs, middleware, and backend services that enable seamless interaction between in-room hardware, cloud-based entertainment services, and guest applications.

• Ensure scalability, high availability, and security of all software solutions across global hotel deployments.

• Optimize software architectures for low-latency, high-performance streaming and real-time content synchronization across different network conditions.

• Implement data-driven guest insights to enhance content recommendations and interactive in-room experiences.

Team Building & Leadership

• Recruit, develop, and lead a global team of software engineers, architects, and technical program managers.

• Foster a culture of innovation, technical excellence, and collaboration across distributed teams.

• Partner with hardware vendors, content providers, and hotels to ensure seamless integration of software solutions with in-room devices.

• Work closely with UX/UI designers, product teams, and hotel operations to deliver intuitive, guest-friendly entertainment experiences.

• Establish and enforce best practices for software development, DevOps, security, and cloud infrastructure management.

Localization & Market-Specific Deployment

• Ensure software solutions comply with regional streaming regulations, data privacy laws, and telecom standards.

• Adapt content delivery strategies based on regional bandwidth limitations, connectivity challenges, and infrastructure differences.

• Enable localized guest experiences through multi-language content, adaptive UI/UX, and regional content partnerships.

• Work with regional IT teams to optimize integrations with local network providers and telecom infrastructure.

Operational & Financial Oversight

• Define and manage the engineering budget to ensure cost-effective, scalable, and sustainable software solutions.

• Establish KPIs to track system performance, system health, uptime, guest engagement, and overall satisfaction with in-room entertainment services.

Why Join Us?

• Lead the transformation of in-room entertainment technology on a global scale.

• Work on cutting-edge software solutions that power streaming, IoT, and interactive digital experiences.

• Solve complex integration challenges across hardware, cloud, and hotel IT ecosystems.

• Be part of a fast-growing, innovative team shaping the future of hospitality entertainment

The salary range for this position is $141,700 to $220,500 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus and restricted stock units/stock grants.

Washington Applicants Only: Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

The application deadline for this position is 28 days after the date of this posting, March 31, 2025.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.