Marriott Sr. Digital Analyst, MDS Product Enhancement in Bethesda, Maryland
Job Number 22070027
Job Category Administrative
Location Marriott International HQ, 10400 Fernwood Road, Bethesda, Maryland, United States
Position Type Management
Located Remotely? Y
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
The Senior Digital Analyst, Product Enhancement is responsible for supporting the project management for the enhancement of MDS Products (both digital web product and service programs) to deliver exceptional products to our hotels and key stakeholders (the client). This includes the accountability and responsibility for managing timelines and accountability across multiple contributors across multiple projects through agile principles.
This role will assist in the facilitation of the product enhancement processes across multiple collaborators to ensure delivery is on time and on-budget and with exceptional quality. This individual must be able to work seamlessly across multiple projects, simultaneously, maintaining organization and clear communications within the product enhancement team and supporting partners.
MDS operates in an agency-like model within the Digital/Consumer Operations organization. This centralized model provides individual hotels with comprehensive digital activation services across disciplines such as Search Engine Optimization (SEO), Content Management, Merchandising, Reporting and Paid Media as well as digital product sets such as HWS Narrative, HWS Discovery Pages, independent Outlet Sites, custom Collection hotel sites and more. This position reports to the Senior Manager, Product Enhancement.
Managing Projects and Processes
Supports the product enhancement process of MDS Products through agile principles.
Communicates business needs and product requirements to resourced teams and vendors.
Maintains developed processes to hold internal teams and vendors accountable to project deadlines.
Contributes to the development and maintenance of enhancement sprints and roadmaps.
Manages logistics for enhancement sprint demos which launch product completion.
Engages and supports agile process in partnership with and Product Development and Business Support teams.
Champions change and improvement across the full suite of MDS services.
Frequent communication and meetings/standups with vendors to ensure project pacing.
Understands vendor resourcing across Traffic & Workflows.
Engages with vendors to ensure projects meet standards and sprint deadlines.
Communications and Engagement
Regularly communicates with internal key stakeholders and vendors.
Supports in communications around product enhancement launches, demonstrations and retrospectives.
Regularly interfaces with the teams responsible for the execution and completion of MDS Products.
Actively participates and engages in internal and external special projects to broaden skill set.
Additional duties as may be assigned
BS/BA degree in marketing, communications, advertising, or related field
1-2 years of relevant work experience in digital marketing and/or project management
Experience with Salesforce and Microsoft Office are a plus
Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
- Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
Reading Comprehension – Understands written sentences and paragraphs in work related documents.
Writing - Communicates effectively in writing as appropriate for the needs of the audience.
This position requires proof of full vaccination against COVID-19 prior to the first date of employment, subject to applicable law. If you are offered employment, this requirement must be met by your date of hire, unless a reasonable accommodation request is received and approved.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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