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Department Overview

Commercial Technologies manages the enterprise's portfolio of commercial technologies to maximize the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio and innovative solutions based on relationships with business leaders, develops back-end solutions and capabilities, and improves the front-end experience.

Role Overview

Product Business Analyst serves as a liaison between the organization's businesses and IT systems development teams to align business strategies and capability needs and to ensure IT systems enable their desired value. This job family identifies and analyzes business needs, defines requirements and objectives, and makes recommendations for solutions using new and existing technologies. This job family researches and documents relationships between the components of the application system (i.e., end users, business processes, data, applications, and devices) and translates business requirements into application requirements.

What Business Analysis contributes to Cardinal Health

Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

Business Analysis serves as a liaison between the organization's businesses and IT systems development teams to align business strategies and capability needs and to ensure IT systems enable their desired value. This job family identifies and analyzes business needs, defines requirements and objectives, and makes recommendations for solutions using new and existing technologies. This job family researches and documents relationships between the components of the application system (i.e., end users, business processes, data, applications, and devices) and translates business requirements into application requirements.

Responsibilities

• Manage requirement changes, ensuring traceability and auditability.

• Focus on business process changes, improvements, and requirements during IT projects, ensuring that processes and procedures are considered in addition to technical requirements.

• Create and maintain current and future-state functional models, business process flows, and wire-frame diagrams.

• Collaborate with Quality Control, Project Managers, Technical Leads and Business Subject Matter Experts to ensure Business acceptance.

• Develop use cases as a key communication tool between the business and technical teams.

• Contribute to the creation of test scenarios, scripts, and data.

• Interact with Project Managers from multiple organizations to track project progress, identify risks, communicate risks and status, and assess potential impacts to the business.

• Proactively develop and maintain technical knowledge in business analysis, remaining up to date on current trends and best practices; leverage expertise to produce solutions that enable consistency and standardization and facilitate exceptional performance.

• Understand supported, integrated applications and use that knowledge to ensure project scope is complete.

Qualifications

• Basic SalesForce experience preferred.

• Proven experience as an IT Business Analyst preferred.

• 4-8 years of experience preferred

• Bachelor’s Degree in related field or equivalent work experience preferred

• Experience with project requirement gathering from non-technical end users and collaborating with technical developers.

• Agile framework experience

• Experience writing detailed test cases.

• Excellent understanding of project process, from initiation through close, and the responsibilities of the business analyst in the process

• Self-starter with excellent documentation skills, including the ability to maintain documentation and requirements for traceability throughout the project, and for evaluation after close.

• Excellent problem solving and critical thinking skills; ability to identify problems, gather facts, analyze potential risks and impacts, and choose or propose a solution.

• Demonstrates strong analytical skills, including thorough understanding of how to solicit and interpret customer business needs, model business functions, and translate them into application and operational requirements.

• Strong oral and written communication skills, ability to ask probing questions, lead cross-functional meetings and provide clear status reports to both technical and non-technical team members and executives.

• Proven ability to estimate effort and duration of tasks.

• Works independently, prioritizing work and proactively communicating status.

• Proficient skills in Microsoft standard desktop applications including Word, Excel, PowerPoint

What is expected of you and others at this level

• Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects

• May contribute to the development of policies and procedures

• Works on complex projects of large scope

• Develops technical solutions to a wide range of difficult problems

• Solutions are innovative and consistent with organization objectives

• Completes work; independently receives general guidance on new projects

• Work reviewed for purpose of meeting objectives

• May act as a mentor to less experienced colleagues

Anticipated salary range: $79,700 - $119,490

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

Application window anticipated to close: 04/29/2025 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

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Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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