Job Information
Bank of America AML Refresh Operations - Ops Sr Analyst MKTS (LATAM) Bilingual - Portuguese in Charlotte, North Carolina
AML Refresh Operations - Ops Sr Analyst MKTS (LATAM) Bilingual - Portuguese
Charlotte, North Carolina
Job Description:
ABOUT US:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
JOB DESCRIPTION:
This job is responsible for providing moderately complex research, reporting, and analytical support for the delivery of end-to-end support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives, and over-the-counter derivatives across multiple Lines of Business. Key responsibilities include carrying out duties under general supervision and assisting teammates while following established procedures.
Line of Business Role Description:
AML KYC Operations analyst role supports Global Banking & Markets Onboarding. Processes and analyzes Know Your Customer (KYC) Information. Performs enhanced due diligence as required by AML policy. The person who assumes this role will execute on Government Regulations & Internal Enterprise Standards. Required ongoing training and full understanding of standards, controls, and metrics from compliance partners. This role provides analytical review in executing all Customer Due Diligence requirements.
The strongest candidates will have a passion for problem solving, great partnership, deep operational subject matter expertise, and the ability to communicate crisply and candidly across all levels of the Business. Responsible for providing analytical support to business partners during the client onboarding / Know Your Customer process within the GBAM Line of Business. Conduct end-to-end onboarding and due diligence review for all new clients and routine maintenance reviews for existing clients. Ensure client validation data comply with Federal law and internal Enterprise CDD standards by utilizing legal documentation and third party sources.
Must maintain subject matter expertise of the Anti-Money Laundering laws and CDD regulations to provide guidance and on-going teaching of the KYC compliance requirements to Front Office business partners. Resolve complex operations support problems/initiatives requiring coordination with multiple product / services specialists. May assist in managing projects and/or introduction of new initiatives, systems, products and services and processes coordination across multiple operations functions. Candidate will act as workflow coordinator and handle reporting initiatives within the scope of the role.
This role will require fluency in Portuguese to interact with team members in Brazil.
RESPONSIBILITIES:
Maintains accuracy of client portfolio using internal and external comparison tools
Performs research and conducts moderately complex analyses using established techniques, including transactions that require special handling and exception handling
Explores methods to enhance processes, further reduce risks, and boost client experience
Partners with colleagues on the trade and sales support teams, as well as external agents
Creates reports and liaises with internal partners to ensure proper client reporting and assist with regulatory reporting
Escalates potential risks and exposures to manager in a timely manner
Assists with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts representing multiple product areas or functions
Reads and translates documents in Portuguese.
Required Qualifications
Must be fluent in Portuguese (speak, read, write)
Strong analytical skills with the ability to collect and verify significant amounts of information with attention to detail and accuracy
Background knowledge of Anti-Money Laundering, Compliance, & Risk
Strong verbal and written communication skills
Advance in Microsoft Office Suite – Excel & Power point with a focus in Microsoft excel
Excellent organizational and time management skills including the capability to handle multiple tasks with competing deadline
Ability to problem-solve and take ownership
Ability to work in a team environment
Comparable work experience or College degree (Associates or higher)
Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solution
Excels in working among diverse viewpoints to determine the best path forward
Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
Commitment to challenging the status quo and promoting positive change
Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
Desired Qualifications:
Two or more years of financial services experience
CAMS Certification
Business, Finance, Accounting, Economics, or similar major preferred
Basic understanding of and/or experience in financial service industry
Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) experience desired but not required
SKILLS:
• Data Collection and Entry
• Recording/Organizing Information
• Attention to Detail
• Critical Thinking
• Research
• Fraud Management
• Risk Management
• Interpret Relevant Laws, Rules, and Regulations
• Quality Assurance
• Problem Solving
• Adaptability
• Customer and Client Focus
• Prioritization
• Result Orientation
• Written Communications
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
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Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
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