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Program Lead -Global Operations- Global Market Operations

Charlotte, North Carolina;Chicago, Illinois

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

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At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for supporting programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function.

Key responsibilities include assisting department managers with critical change initiatives and communicating, influencing, and negotiating both vertically and horizontally to obtain or leverage necessary resources.

Job expectations include delivering regulatory and executive material and ensuring results align to program strategy, simplification, and new capabilities.

This is a project management role supporting Global Markets Operations.

Role focuses on delivery of key operations excellence & strategic programs like Ops Simplification and EMEA Jet .

This includes project management of critical projects end to end across all Global Markets Operations functions.

Role faces off to Senior Stakeholders and coordinates delivery across Ops SMEs and multiple technology teams.

Responsibilities:

• Assists with defining program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders

• Partners closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives

• Supports the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators

• Analyzes, evaluates, and overcomes program risks and produces program reports for managers and stakeholders

• Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives

• Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution

• Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations

• Responsible for end to end delivery / execution of the project.This includes coordinating requirements with SMEs, managing delivery timelines, organizing UAT and E2E Testing, Release / go live coordination as well as training and communications.Role also needs to lead efforts to ensure all Bank of America project management standards are followed.

• Role will be responsible for key program updates and communications to senior stakeholders.

• Role will also support End to End PMO support andinitiative funding process

Required Skills:

• Securities experience ( Equities or Fixed income preferred)

• Strong Analytical background

• Project management experience

• Support of project delivery.

• Organized and able to operate with limited direction.

• Clear and concise communications with ability to influence senior leaders.

• Global Markets business & Securities Operationsexperience.

Skills:

• Process Design

• Program Management

• Project Management

• Reporting

• Strategy Planning and Development

• Issue Management

• Oral Communications

• Presentation Skills

• Prioritization

• Problem Solving

• Performance Management

• Process Performance Management

• Process Simplification

• Risk Management

• Workforce Planning

Shift:

1st shift (United States of America)

Hours Per Week:

40

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