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Job Information

UnitedHealth Group RN Field Case Manager (Kidney Resource Services) - Charlotte, NC in Charlotte, North Carolina

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work. (sm)

If you are located in the Charlotte, NC you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

  • Provide a complete continuum of quality care through close communication with members via in-person or on-phone interaction

  • Travel to complete in home visits or visit members in other locations

  • Travel to participate in care planning in facilities & provider offices

  • Use nursing assessment skills to identify medical, behavioral, social determinates of health gaps or barriers in treatment plan

  • Provide condition education, conduct medication reviews, assist with advance planning and connect to community resources

  • Demonstrate ability to establish trusting relationships with members & caregivers and identify innovative strategies to improve and maintain engagement

  • Participate in interactions with program Medical Directors, treating providers and community resources

  • Complete in- patient & post-discharge visits to ensure that discharged members receive the necessary services and resources to focus on reducing readmissions

  • Documenting and track findings; strong computer and software navigation skills are critical

  • Complete and maintain field based safety trainings, CPR certification and health screenings

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Current, unrestricted RN license in the state of residence

  • Multiple state licensures (in addition to Compact License if applicable) or ability to obtain multiple state nursing licenses required

  • 3+ years of experience in a direct care setting

  • Renal, Chronic Kidney Disease or Dialysis Care experience as a main focus of your job

  • Computer proficiency, to include strong data entry, utilizing MS Office (Word, Excel, PowerPoint and Outlook), and the ability to type and talk at the same time while navigating a Windows environment

  • Ability to navigate successfully in a metrics driven workplace while remaining focused on delivering excellence

  • Must reside in a location that can receive a UnitedHealth Group approved high speed internet connection or can leverage existing high-speed internet service

  • Ability to flex schedule to accommodate changing priorities (may include some evening hours depending in member availability and business need)

  • Access to reliable transportation and the ability to accommodate daily field-based travel within the service delivery area (up to 75%)

  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

  • BSN or higher level of education

  • Certified Case Manager (CCM)

  • Diabetic Educator experience

  • Field-based or telephonic case management experience

  • Experience with discharge planning

  • Experience in utilization review, concurrent review and/or risk management

  • Experience working within a managed care environment

  • Bilingual Skills (fluency in Spanish, Mandarin, Chinese, etc.)

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum . Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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