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Position Summary:

Create human-centered designs by gathering customer needs, designing graphic elements and building delightful user experiences. These individuals must be an expert in digital design patterns, user interface best practices and the tools of the trade. Assigned to complex projects and able to represent functional area within cross-functional teams.

In order to build an exceptional customer experience, individuals will be responsible for:

• Gathering and evaluating user requirements in collaboration with business partners and software engineers

• Illustrating design ideas using storyboards, process flows and sitemaps

• Designing graphic user interface elements

• Creating process flows for digital solutions

• Developing both low and high fidelity UI mockups and prototypes

• Creating original graphic designs (e.g. images, sketches and tables)

• Preparing and presenting rough drafts to internal teams and key stakeholders

• Identifying and troubleshooting UX problems (e.g. responsiveness)

• Adjusting designs based on user feedback

• Adhering to style standards on fonts, colors and images

• Mentoring junior UX designers and providing feedback to team members on usability, process, and style

• Working on complex user experiences

• Researching and establishing best practices for UX

Responsibilities:

• Create prototypes and design specifications by working collaboratively with business and IT partners

• Work closely with other designers and developers to execute designs

• Participate and lead sessions and workshops with business partners to gather requirements

• Conduct user research

Required/Basic Qualifications

• Bachelor’s degree in Information Technology, Graphic Design or other related majors

• In addition to required degree, four (4) year minimum of related work experience

• In lieu of bachelor’s degree AND four (4) years minimum of related work experience listed above, Associate’s Degree AND 5 years minimum related work experience

  Desired Qualifications

• Experience collaborating with IT architects and engineering teams to design scalable, user-centric solutions

• Strong proficiency in Figma, with the ability to build, document and maintain design system components

• Experience in UX copywriting, ensuring content is clear, concise, and enhances user understanding

• Deep understanding of accessibility best practices (WCAG guidelines), by designing inclusive digital experiences

• Ability to advocate for user needs while balancing business and technical constraints.

Additional Preferred Qualifications

• Expert in wireframing and prototyping tools and technique and/or front end development technologies and techniques.

• Expert in user interface design patterns and/or coding practices.

• Familiarity with user research methodologies including usability testing, card sorting, web analytics, field studies and heuristic analysis

• Ability to collaborate effectively and communicate with influence in large cross-functional project teams.

• Ability to work within, contribute to and author design systems and style guides.

• Portfolio of Work

Working Conditions

• Hybrid – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable commute to the designated Duke Energy facility.

Travel Requirements

5-15%

Relocation Assistance Provided (as applicable) No

Represented/Union Position No

Visa Sponsored Position No

Posting Expiration Date

Monday, April 7, 2025

All job postings expire at 12:01 AM on the posting expiration date.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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Brighter opportunities. Brighter futures. Duke Energy values ideas that come from a diverse and inclusive workforce, and we’re dedicated to providing a work environment where all people are valued, respected and able to reach their full potential. Duke Energy is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, childbirth or related medical conditions, including but not limited to lactation, religion, national origin, ancestry, ethnicity, citizenship, sexual orientation, gender identity, gender expression, age, marital status, physical or mental disability, genetic information, medical condition, military status, or protected veteran status. Duke Energy complies with all applicable state, federal and local laws, regulations and ordinances prohibiting discrimination.

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