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Sr Business Control Specialist

Charlotte, North Carolina

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.

The candidate will be executing delivery against technology priorities- effectively manage, drive, support and govern the execution of Independent Technical Assessments or Program Execution supporting critical technology priorities with the required level of urgency and intensity. Candidate would be responsible for aggregating data from multiple sources/partners, incorporating data in value-add report formats and ensuring report generation and delivery processes are efficient, reliable, and accurate.

Responsibilities:

• Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards

• Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting

• Influence, gather information, challenge and interrogate the data, and work collaboratively across a broad spectrum of partners and stakeholders across multiple lines of business

• Produce frequent reporting on critical risk, performance and operational measures

• Work closely with stakeholders, data providers and teams across the enterprise to gather key data and metrics for input into Global Technology and enterprise wide scorecards

• Critically evaluate the information gathered from multiple sources, reconcile variances and present complex data in a coherent manner and tailored to various audiences

• Challenge and interrogate data for inconsistencies

• Collaborate closely with technology and business partners to develop and implement future state reporting routines and improve existing routines

• Respond to senior executive requests for metric information and analysis

Required Qualifications:

• 5+ years’ experience in a data analyst, ETL role and at least five years of experience designing and developing business intelligence dashboards

• Expert in Excel, Tableau and Alteryx supporting development of measurements, reporting/dashboards and data analytics

• Experience working with large and complex data set able to write queries to create calculated fields

• Good understanding of data models and data warehousing

• Experience managing the lifecycle of analytics dashboards, including business requirements gathering, functional specification write-ups, prototyping, development, quality testing, user acceptance testing, roll-out and post-launch enhancements implementation

• Hands-on experience with Tableau Desktop (dashboard creation, report authoring and troubleshooting, data source management)

• Ability to design, develop, validate, and troubleshoot ETL workflows and datasets in Alteryx

• Experience managing end to end complex data migration, conversion and data modeling and creating visualizations to develop high quality dashboards

• Proven presentation skills (written and oral)

Desired Qualifications:

• Prior Bank Experience, specifically within Global Technology Risk Management

• Ability to present key messages, recommendations and information clearly and concisely to Senior Executives

Skills:

• Controls Management

• Issue Management

• Monitoring, Surveillance, and Testing

• Quality Assurance

• Risk Management

• Analytical Thinking

• Attention to Detail

• Critical Thinking

• Problem Solving

• Written Communications

• Decision Making

• Innovative Thinking

• Prioritization

• Recording/Organizing Information

• Research

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

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Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.