We Hire America Jobs

Mobile We Hire America Logo
WeHireAmerica.jobs is a service of HR Policy Foundation and DirectEmployers Association. These two non-profit organizations are providing this free resource to help educators, policy makers and job seekers understand the great employment opportunities available here in the U.S. at some of America's biggest and best companies.

Job Information

Bank of America Sr Operations Manager (GBAM Ops-Syndicated Corporate Lending in Charlotte, North Carolina

Sr Operations Manager (GBAM Ops-Syndicated Corporate Lending

Charlotte, North Carolina

Job Description:

Line of Business Role Description

Candidate will report to the Servicing Group Operations Manager within Syndicated Corporate Lending. Manages day to day operations for the Assignment Desk who supports as Agent functions related to trade settlement activities in the Syndicated Loan Market. Functions managed typically have high visibility and risk involving the processing of large volumes of trade settlements. Requires a working knowledge of end to end processes since decisions have significant impact affecting multiple and diverse operations teams. Resolves broad operational issues and coordinates activities and processes within line of business/operations segments. Identifies, analyzes and resolves complex problems related to trade settlements. Develops procedures to enhance teams process performance related activity. Will manage project and direct activities, including the design, development and implementation of complex system automation and services.

Directly manages 10-15 associates

Required Skills:

  • 3-5 years of experience with commercial lending and account systems (Loan IQ, SyndTrak, ClearPar)

  • Recent Leadership and Coaching experience

  • Solid research and data analysis skills required

  • Excellent organizational skills

  • Excellent communication skills (both oral and written)

  • Proficiency with Microsoft Office products (Excel, Word, PowerPoint)

  • Knowledge and able to interpret complex commercial and syndicated credits agreements

  • Adaptable to change

Desired Skills:

  • Loan Markets & Syndicated Loan Trading experience

  • Project Management experience

  • Bachelor's degree or 8-10 years of Operations experience preferred, including 3-5 years supervisory experience.

Other Qualifications:

  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions

  • Excels in working among diverse viewpoints to determine the best path forward

  • Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner

  • Commitment to challenging the status quo and promoting positive change.

  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base


1st shift (United States of America)

Hours Per Week:


Learn more about this role

Full time


Manages People: Yes

Travel: Yes, 10% of the time


Talent Acquisition Contact:

Referral Bonus:

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf .

To view the "EEO is the Law" Supplement, CLICK HERE at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .