We Hire America Jobs

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Information Governance Advisor II within P&C, you will provide governance, quality, integrity and timeliness of operational data for the enterprise. Establish and enforce enterprise data policies, standards, practices and processes according to best practices. Monitor the use of data to ensure careful control and effective use to achieve enterprise objectives. Participate in cross-functional teams in the development of information and data governance initiatives.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

• Gather information, analyzes data trends, and provides information and recommendation to peers and the business stakeholders across a single data domain and/or information governance standard.

• Participate in the development and implementation of business solutions as a team resource.

• Contribute to development of the mission, goals, critical success factors, principles, policies for data and information governance.

• Support current assessment of information governance process and tools.

• Partner with internal groups and/or vendors to maintain complete and accurate meta data information using querying and other system tools to produce required reports.

• Analyze and effectively resolves problems and issues.

• Resolve gaps in adherence to polices and standards and identifies appropriate issues and for escalation.

• Recognize opportunities and provides recommendations to improve governance of information and data.

• Perform moderately complex work assignments and problem resolution within a single system, process, or channel.

• Acquire and applies maturing knowledge of Information Governance and data management to the business, channels, and their applications and processes for a single data domain.

• Collaborate with peers and leadership to execute information governance and data management practices and processes.

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree in Information Architecture, Information Management, Information Studies, Risk, Audit, Information Technology or a related technical field; OR 4 years of related experience in information governance, information management or information architecture (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 2 years of experience in Information or Data related practices to include: information governance, information management, information architecture, IT, Risk, Audit, analysis and reporting; or Advanced degree in Information Architecture, Information Management, Information Studies, Risk, Audit, Information Technology or a related technical field.

• Knowledge and application of Information Governance framework and policies.

• Experience solving data issues and analyzing solutions.

What sets you apart:

• Experience in the P&C Insurance industry

• Experience in building reports and presenting to key stakeholders

• Experience in Information/Data Governance domains like metadata management, Data quality, Sensitive data management, Retention, Master and Reference Data

• Experience working with external regulators and internal audit to evidence compliance with internal standards and policies as well as external laws and regulations

• Experience in Microsoft Excel to include pivot tables, charting, conditional formatting, filtering techniques, exporting, importing, and data validation

• Experience in wiki arrangement and software features with strong writing and editing abilities and a knack for organizing information

• Experience in Microsoft SharePoint lists and libraries to include creating and customizing, managing content, and collaboration

• Experience with Metadata and Data quality tools like Alation and Big Eye

• Experience with using AI algorithms to classify Sensitive Data, Predictive Analytics for Risk Management of Data, Data Discovery and Cataloging, Regulatory Compliance Automation and other use cases related to Data Management, resulting in cost reduction, strategic insights, enhanced compliance and improved data quality

• US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $69,920 - $133,620 .

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static_assets/Media/enterprise_hr_cpra_notice_at_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.