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CashPro Product Manager I - Data Intelligence Product Manager

New York, New York;Chicago, Illinois; Charlotte, North Carolina

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

At Bank of America, each day brings innovation and opportunity. We are dedicated to turning technology advances into treasury solutions for our clients globally - across all segments and industries. We are looking for highly motivated, self-starters who can advocate for our clients in providing liquidity management, payments and receipts, trade and supply chain finance, FX and commercial card services, by complementing high tech with a personalized touch. Challenge the status quo and influence peers with diverse points of view. Forward thinkers with ability to see what's next in treasury management. The future of treasury management is here at Bank of America. Powered by people. Driven by Technology.

The success of Bank of America and Global Payment Solutions (GPS) is dependent on the continual enhancement and differentiation in the digital space. CashPro® is Bank of America's flagship banking platform for clients ranging from small businesses to commercial and large corporates conducting business globally.

This position is for a CashPro Product Manager who will be focused on our Data Intelligence product suite. We are looking for a motivated, self-starter, passionate about finding and telling valuable insights to clients through data. This individual must exhibit strong organizational skills with a proven ability to manage multiple high priority tasks for the business with overlapping deadlines. It is equally important to be a clear and concise communicator to effectively message to all levels within an organization as well as being comfortable with public speaking in internal and external engagements.

As a CashPro Data Intelligence product manager, responsibilities will include ownership of the CashPro Forecasting product strategy and execution.

Supports the execution of eChannel marketing programs, channel strategies, initiatives, and research projects. Works as a member of the core project team on one or more eCommerce product development projects, leveraging subject matter expertise and technical acumen to design and/or implement systems. Additional responsibilities may include representing BAC within the industry, collaborating with industry peers, product P&L management, sales and client support, client VOC, vendor relations, and product compliance.

Inclusive and Inspiring: Seeking motivating team players who value collaboration, celebrating shared success and who actively seek and appreciate diverse thoughts and backgrounds

Authentic and Passionate: Seeking highly engaged teammates whose intensity and intentions align and are enthusiastic about the work we are doing for our clients and in our communities

Innovative and Curious: Seeking teammates with out-of-the box ideas and solutions, who embrace change with a future-forward mindset, and are looking to challenge the status quo. Appetite to work through complex challenges and project roadblocks, responding with the appropriate sense of urgency

Confident and Agile: Seeking strong communicators who value giving and receiving feedback, easily build relationships, and who are quick thinking, flexible, and always learning and sharing knowledge

Responsibilities

• Identify and create plans for product development, supporting the creation of sales training programs, and marketing materials to educate clients and internal teams on product capabilities

• Deeply understand product functionality, marketplace trends, and the competitive landscape to provide awareness of trends to sales and marketing teams

• Develop and/or influence product strategy to deliver comprehensive and cohesive solutions across the bank

• Partner with internal stakeholders to obtain meaningful insights about markets, clients, and competitors in order to develop products that solve client needs and ensure high adoption rates

• Strength with data and metrics to track key performance indicators including adoption goals and identify opportunities for future enhancements through reporting trends.

• Collaborate with internal technology subject matter experts and researches product-related trends

• Own the CashPro Forecasting strategy and drive development and execution efforts against the roadmap. Managing projects end-to-end through the product lifecycle, bringing new capabilities to market managing to timelines and budgets.

• Design and develop business requirements based on a true understanding of client needs, working closely with clients and cross-functional partners to inform scope and solution design of new functionality

• Metrics-minded, to build business cases for initiatives and establishing goals to define and measure success.

• Work with Technology partners and vendors through the agile development methodology, required governance and compliance approvals, and early risk identification and mitigation of issues

• Support weekend release activity as associated with product launches.

• Partner with Commercialization team post-launch to spread awareness and excitement of new solutions and increase adoption and penetration

• Go-to product contact and managing and overseeing client requests, issues/escalations, stakeholder questions.

• Serve as an innovation champion and thought leader, identifying new opportunities for product enhancement as well as internal efficiencies and process improvements to help simplify and improve the client experience.

Required Qualifications

• Minimum of 5+ years of product management experience

• Conveys out‐of‐the box ideas and solutions, embraces change with a future‐forward mindset, and challenges the status quo

• Work on cross-functional, global teams across multiple time zones and foster strong working relationships

• Drives alignment via strong and efficient facilitation and presentation capability

• Strong communicator with experience creating materials for education internally and externally across all levels within an organization.

• Natural and comfortable with public speaking, both in virtual and in-person events

• Synthesizes multiple inputs and feedback from stakeholders into a cohesive approach

• Has high attention to detail and follow through with tasks and commitments

• Perform data analysis and define key metrics to measure success.

• Working with large complex data sets, including Microsoft Excel formulas and pivot tables and writing/reading SQL queries experience

• Business and technical acumen

Education Requirements

• Undergraduate degree or equivalent work experience

Desired Qualifications

• Treasury Management/Cash Management Experience

• Bank of America or similar financial institution experience

• Data intelligence products experience in the financial services industry

• Agile development methodology experience

• Tableau and/or other BI tools knowledge

Skills

• Oral Communications

• Prioritization

• Product Management

• Product Marketing and Branding

• User Experience Design

• Presentation Skills

• Process Effectiveness

• Product Design and Development

• Strategic Thinking

• Digital Marketing

• Market Analysis

• Problem Solving

• Project Management

• Written Communications

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .