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Waldorf Astoria is looking for a Cocktail Server,to join the Bernard's team inChicago's Gold Coast!

Recognized as one of the Best Hotels in the World and inChicagowith the Top Hotel Spa in theU.S., the AAA-Five-Diamond, Forbes 4-StarWaldorf AstoriaChicagois nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach, Rush Street restaurants and nightlife, and The Magnificent Mile. Reminiscent of the grand Parisian hotels of the 1920s, this luxury hotel features 215rooms, over5,000square feetof meeting spaceand 4 food and beverage outlets. This includes a restaurant, 2 bars, and in-room dining.

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What will I be doing?

As a Cocktail Server in Bernard's, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Respond to guest requests in a timely, friendly, and efficient manner
• Ensure knowledge of menu and lounge promotions and specials
• Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
• Retrieve and deliver food and beverage orders in a timely manner
• Ensure guest satisfaction throughout the meal service
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
• Ensure serving station is well-stocked at all times
• Ability to follow Forbes and luxury steps of service

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day and our amazing Team Members are at the heart of it all!

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The Ben efi t s –Hilton is proud to have an award-winning workplace culture ranking#1 World's Best Workplace by Great Place To Work & Fortune (https://www.greatplacetowork.com/best-workplaces-international/world-s-best-workplaces/2023)We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs andbenefits.Hilton offers its eligible team members a comprehensivebenefitspackageincluding:

·Access to your pay when you need it throughDailyPay

·Medical Insurance Coverage– for you and your family

·Mental Health Resources

·Best-in-Class Paid Time Off (PTO)  

·Go Hilton travel discount program 

·Supportive parental leave

·Matching401(k)

·Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

·Debt-free education (https://newsroom.hilton.com/corporate/news/hilton-announces-new-education-benefit-through-partnership-with-guild-education): Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

·Career growth and development 

·Team Member Resource Groups

·Recognition and rewards programs

Job: Bars and Restaurants

Title: Cocktail Server - Bernard's at Waldorf Astoria Chicago

Location: null

Requisition ID: HOT0AOA2

EOE/AA/Disabled/Veterans