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McDonald's Director of Global Analytics - Enablement in Chicago, Illinois

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Company Description

We are proud to be one of the most recognized brands in the world, with restaurants in over 100 countries and billions of customers served each year. McDonald's is people business just as much as we are a restaurant business. We strive to be the most inclusive brand on the globe by building a workforce with different strengths who make delicious, feel good moments that are easy for everyone to enjoy.

At McDonald's, we are dedicated to using our scale for good: good for people, our industry and the planet. We see every single day as a chance to have a lasting impact on our customers, our people and our partners. We will continue to pursue big, global initiatives while remaining kind neighbors and supporters of our local communities.

We are moving fast and are building a passionate team to help us. This means the company is looking for innovators, leaders, sprinters who are focused on crafting memorable experiences for our customers, employees and partners. Joining McDonald's means thinking big daily and preparing for a career that can have impact around the world.

Job Description

We are in search of a Director to join our growing Data Science and Analytics organization. This role will be critical in helping both corporate and global markets enhance their adoption and use of analytics, data and upskill their ability to both improve their use of existing analytics tools as well as to build their own analytic solutions.

This dynamic individual will build and lead a team of analysts, strategists and data scientists responsible to increase fluency, skill and usage of data analytics tools and solutions. As a key member of the Data Analytics Hub leadership team, you will be a vital advisor and contributor to the CDAO and the Data Analytics leadership. This role will interact with both the central corporate headquarters as well as the various regional and global offices impacting all 118 countries.

We are looking for an experienced leader with a strong data science background and experience in helping to enable and upskill both experienced data science professionals and most importantly those without formal data science training in large global markets. This will help the regions to drive and improve business results through data driven strategies. This person will create and direct a training program and support construct for all analytic solutions and users across the company.

In this role you will:

  • Provide leadership to enable global growth and upskilling in the use of data, data science tools and analytics

  • Develop and run a global strategy to enable global growth in data science usage and skill

  • Build a team and curriculum for training/teaching in data science and analytics solution development and tools. This will also include building a digital platform with proper resources, forums for discussion and other mean to deliver state of the art content globally - both live, virtual and on demand.

  • Serve as a champion and spokesperson for data and analytics, enabling our teams to see the power of their story through data and providing the mentorship and support for each global team

  • Build a governance forum and process to ensure the quality of data analytics. This will include building a deployment strategy balancing on demand self-deployment with proper security and access controls

  • Serve as a key stakeholder in tool selection, vendor relations and tool management

  • Maintain a focus on storytelling - understanding how data analytics can both tell, inform and drive improvement into the McDonald’s story

  • Collaborate cross-functionally with every department and region in need of data driven analytics

  • Build and manage support models for data and analytics solutions built by the various global teams

Qualifications

  • Bachelor’s degree in Economics, Math, Computer Science, Statistics, Engineering or similar technical fields

  • Master’s degree in Data Science, Math or Data Analytics preferred but not required

  • Experience in building strategies in data science democratization and upskilling citizen data scientists to build their own data analytics solutions

  • Extensive experience in teaching and communicating data science principles and a proven track record in recruiting a team with similar skills

  • Previous corporate or consulting experience in managing analytical projects in large cross-functional organizations such as retail, restaurant or food service, CPG, financial services, etc

  • Strong understanding of data warehousing principles and big data architecture; prior experience in partnering with IT to drive large data management initiatives

  • Proficiency with data science tools like Alteryx, Microstrategy and understanding of languages like R, python and SQL

  • Experience with varied data environments and data storytelling

  • Experience with visualization tools like Tableau, Looker, Power BI

  • Experience with regression and other supervised and unsupervised Machine Learning modeling techniques, with the ability to explain these complex principles in simple understandable language

  • Experience in creating and supporting communities of excellence in analytics across global teams

  • Strong people skills required to lead and inspire small teams of direct reports and consulting resources

  • Strong written and verbal communication skills - ability to communicate complex issues to senior leadership

Additional Information

McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact recruiting.supportteam@us.mcd.com

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Requsition ID: REF1058F

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.comsupportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.comsupportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

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