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Job Information

UnitedHealth Group Sales Operations Supervisor - Remote in Chicago, Illinois

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

Responsible for managing the daily support of new business sales operations functions; supporting producers in meeting sales objectives. Works closely with sales and other functional leaders to develop and maintain the operational infrastructure supporting goal setting, training and onboarding, troubleshooting order processing issues and producer requests, and sales-related information systems and procedures.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Role Overview

  • Manage sales operations support for new business activities for multiple markets, and quoting teams

  • Management position with 15 direct reports

  • Oversees both day to day operations, as well as implementation of strategic initiatives

  • Daily monitoring of work volumes and workload balancing to adhere to service levels

  • Identifies and resolves operational problems

  • Coordinates work activities with other leaders

  • Works with Brokers and Sales Management to support local sales objectives

  • Maintain and advance working relationships with each assigned health plan

Primary Responsibilities

  • Manage day-to-day operations

  • Performance management

  • Reporting

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you a clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 2+ years of sales operations/support experience

  • Undergraduate degree or equivalent experience

Preferred Qualifications:

  • Experience managing production teams or having a leadership role (informal or formal)

  • Experience working in a virtual environment

  • Experience using a time tracking tools and working with reports and data

UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us.

You can learn more about all we are doing to fight COVID-19 and support impacted communities: click here (https://www.unitedhealthgroup.com/newsroom/addressing-covid.html) .

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

For more information on our Internal Job Posting Policy, click here (https://hub.uhg.com/policies/human-capital/hiring-employment/Internal-Job-Posting/208) .

Colorado Residents Only: The salary range for Colorado residents is $53,300 to $95,100. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: Sales, Sales Operations, Optum, work from home, WFH, work at home, WAH, Remote, Nationwide Telecommute, Hiring Immediately, #RPO