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Job Information

BMO Financial Group Senior Manager Software Asset Management in Chicago, Illinois

We are seeking an enthusiastic, passionate professional to join our Software Asset Management (SAM) team. With extensive experience with ServiceNow SAM/SAM Pro application. BMO’s SAM practice focuses on inventory management, product catalog management, exception management, reporting and data quality.

Supports and maintains an effective governance framework that defines the ways and methods governance is implemented, managed, monitored and strengthened in technology. The governance framework includes policies/guidelines and provides programs/processes/practices and measures to promote transparency, accuracy, consistency across groups. The framework components working well together allow for a holistic view for stakeholders into the issues, opportunities and status of the business and enables them to determine if it is a satisfactorily functioning, safe and sound business.

  • Manage day-to-day operations of SAM functions that includes reporting, inventory management, product catalog management, data quality, and exception management.

  • Implement SAM roadmap

  • Lead continuous improvement of SAM practice

  • Work with Technology partner to implement technical solutions for SAM

  • Lead OCM activities as related to SAM

  • Support Software Council meetings and action items

  • Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.

  • Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.

  • Provides strategic input into business decisions as a trusted advisor.

  • Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.

  • Acts as a subject matter expert on relevant regulations and policies.

  • Leads or assists in the execution of oversight/governance activities.

  • Leads and integrates the execution of oversight/governance activities and is primary contact across multiple jurisdictions and/or businesses.

  • Makes risk management recommendations to senior leaders based on an in-depth understanding of the business/group.

  • Represents the governance structure during internal/external regulatory audits and/or examinations..

  • Measures the strength and effectiveness of governance system and framework.

  • Develops and applies the framework for databases; oversees database management in adherence with data governance standards.

  • Manages databases and provides support for analysis, forecasting and/or data visualization, ensuring adherence with data governance standards.

  • Researches existing or emerging requirements & related best practices to assist and develops recommendations for changes/enhancements.

  • Monitors and tracks performance, and addresses any issues.

  • Develops and calibrates reports on the status of the governance program or framework components to various internal & external stakeholder audiences.

  • Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.

  • Interprets new or changing regulations and assesses impacts to the governance framework.

  • Manages the review and sign-off process for relevant regulatory reporting.

  • Leads and integrates the execution of oversight/governance activities from multiple businesses/groups.

  • Supports the development, evolution and maintenance of the governance system and framework. Activities may include supporting policy/standard/operating procedures lifecycle management, education and training assessment, development & delivery, coordination of attestation programs, reporting, etc.

  • Develops and maintains in-depth knowledge of business and related risk management requirements and legislative/ regulatory directives and guidance.

  • Assists with the coordination and management of the review and sign-off of relevant regulatory reporting.

Qualifications:

  • Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.

  • Experience in IT asset management, cybersecurity programs, IT automation

  • Experience with ServiceNow SAM

  • Continuous improvement mindset

  • Lead an initiative, project or program end to end

  • Process and procedure documentation

  • Presentations – verbal and decks

  • A bachelor’s degree in I.T., computer science, business administration, engineering, or a related field is required.

  • Nice to have: PMP, ITIL, COBIT, CSAM, CITAM

Compensation and Benefits:

$110,000.00 - $204,100.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/us/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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