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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

R&D Product Development

Job Sub Function:

Industrial Design & Human Factors

Job Category:

Scientific/Technology

All Job Posting Locations:

Cincinnati, Ohio, United States of America, Raritan, New Jersey, United States of America

Job Description:

We are searching the best talent for a Senior Human Factors Engineer to join our MedTech Surgery Team located in Cincinnati, OH or Raritan, NJ.

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Purpose:

The J&J MedTech Industrial Design, Human Factors, User Experience (IDHF/UX) organization is seeking a multi-faceted, exceptionally talented, user-centered Senior Human Factors Engineer who is passionate about improving the quality of people's lives through transformational user experiences.

Our global design team leverages Human Centered Design (HCD) philosophies to advance care and meet the needs of the MedTech Industry by placing users at the center of our design and usability process. We design solutions that span the full episode of care and balance the needs of various users (surgeons, hospital staff, patients and caregivers) and span the full episode of care through consistent, seamless, and optimized physical and digital experiences across our portfolio.

The IDHF/UX team is comprised of Human Factors Engineers, Industrial Designers, UX/Interaction Designers, Information Designers and Design Strategists. Our team leads contextual research to discover unmet user needs, create usability specifications, requirements, and iteratively test with stakeholders throughout a robust usability engineering process.

You will be responsible for:

• Our IDHF/UX team leads contextual research to discover unmet user needs, create usability specifications and requirements, and iteratively tests with stakeholders throughout a robust formative and summative usability process.

• The Senior Human Factors Engineer leads or supports human factors efforts for programs from concept through post market release, supporting and influencing usability activities for product lines and programs with minimal oversight.

• The Senior Human Factors Engineering will support user research and insights discovery through design thinking, planning, coordination, observation, data collection, analysis, documentation and collaboration with cross-functional teammates throughout a robust usability engineering process.

• The position will interact closely with multiple product development teams across multiple platforms to complete the necessary usability research and documentation and partnering with business leaders/stakeholders to ensure success.

• The Senior Human Factors Engineer will develop a good understanding of intended use environments gained through time spent in the field at a couple of locations and a good understanding of intended user types formed through interactions with users.

• The position requires work on problems of diverse scope that impact broader program team and business and leads projects requiring identification and analysis of a variety of factors, demonstrating judgment in selecting methods and techniques for evaluations.

• The Senior Human Factors Engineer mentors’ others on project deliverables and supervises/directs third party contractors/consultants; including reviews of deliverables to ensure accuracy.

Qualifications:

Education:

• BS/BA Degree in Human Factors Engineering (HFE), Usability Engineering, Cognitive Science, Anthropology, or equivalent; Post-Graduate Degrees (MS, PhD) are a plus and will be considered as part of the applicant’s professional experience.

Required:

• Minimum of 5 years’ human factors/usability engineering experience/use case validation testing or equivalent experience in product development and customer interactions is required.

• Experience in the planning and execution of all aspects of the HFE process including ethnographic research, formative and summative studies, documentation for design control and risk management, including moderating of studies is required.

• Familiarity with FDA, ISO, AAMI, and other relevant usability regulations and standards.

Preferred:

• Strong knowledge of human factors principles; working knowledge of task and use-related risk analysis methods.

• Knowledge of user interface and user experience principles for hardware and software, workload, human perception and cognition.

• Basic knowledge of anthropometrics, biomechanics, and physiology.

• Experience consolidating user feedback into concise, meaningful design insights and actionable recommendations.

• Experience in ability to negotiate with stakeholders and provide disposition feedback and/or suggestions for edits or new entries.

• Experience performing root cause analysis for use-related problems.

• Experience partnering with R&D, Marketing and Development teams to define and act as a guardian in upholding the best usability practices.

• Medical Device product development or experience is a strong plus.

• Clinical experience and/or professional experience/degrees in software development and/or GUI development is a strong plus.

Other:

• Must be able to commute into the Cincinnati, Ohio or Raritan, NJ office at least three days per week.

• Ability to travel up to 20%, domestic and international is required.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.

#LI-Hybrid

The anticipated base pay range for this position is :

$90,000-$125,000

Additional Description for Pay Transparency:

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Employees are eligible for the following time off benefits: Vacation – up to 120 hours per calendar year Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year Holiday pay, including Floating Holidays – up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year Additional information can be found through the link below. http://www.careers.jnj.com/employee-benefits The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.