Job Information
Publix ISTS Support Technician – Columbia, SC in Columbia, South Carolina
26042BR
Position Title:
ISTS Support Technician – Columbia, SC
Department:
Publix Technology
Location:
Columbia, SC
Description:
This position will provide IT technical support for the Columbia, SC area to primarily include installation, and repair and preventive maintenance of IT hardware encompassing desktop computers, servers, laser, and thermal printers, point of sale, barcode scanners, weighing devices, and networking systems. This position supports Publix retail stores and involves traveling between them to perform on-site work. Shifts for this position are variable, based on the demands of current projects or support schedule, and will involve overnight, evening, early morning, and/or daytime work depending on the task. Approximately 60-70% of the work performed will be between 6:00pm and 6:00am Monday thru Friday. On occasion, Sunday night work may be required. This position will augment support in other areas when needed.
Req ID:
26042BR
State:
South Carolina
Frequency of Pay:
Weekly
Minimum Base Pay:
23.15
Additional Information:
Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.
Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.
Relocation/Household Good Shipment Allowance will NOT be provided.
Please note that Publix will not sponsor any hire for this position for an H-1B visa or permanent residence.
Address:
150 Harbison Blvd
City:
Columbia
Year End Bonus:
To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in November. In the first year of continuous employment the bonus is equal to 15 hours of pay, and in the second year of continuous employment the bonus is equal to one week’s pay if associate remains employed through issue date of the bonus check. In subsequent years, the bonus is equal to two weeks’ pay.
Maximum Base Pay:
32.30
Required Qualifications:
candidate must live in or near the Columbia, SC area or must be willing to relocate there upon acceptance of the position
Associates degree in Information Technology or equivalent experience
one year of PC/Technical support experience
basic understanding of IT hardware and industry standards
basic understanding of Windows Operating Systems
basic understanding of thermal and laser printing
analytical and troubleshooting skills
cable management and troubleshooting skills
computer and electronic equipment installation skills
must be at least 20 years of age
must have a valid driver license and maintain an excellent driving record
ability and willingness to work an overnight schedule, occasionally for extended periods
ability and willingness to be on call, weekends and holidays as needed
ability to lift up to 75 lbs.
ability to climb and work on a ladder
ability to crouch, kneel and work in confined areas for extended periods
ability to use hand and power tools
flexible and able to multitask, prioritize, and manage time efficiently on multiple projects
good human relations skills (the ability to work well with others and be a team member)
obvious enthusiasm, initiative and pride in work, and a
commitment to Publix and our Mission
Preferred Qualifications:
certifications in the field of electronics or Computer Science such as Cisco Certification, A+ Certification, Microsoft Certified Systems Engineer, HP Certification, or Lexmark Certification
three years PC/Technical support experience
basic understanding of Active Directory
experience using problem reporting and ticketing systems
understanding of the Publix retail environment
basic understanding of building construction/remodeling
good organizational, time management, problem-solving and analytical skills
good verbal and written communication skills
must be able to work independently and as part of a team
able to work under pressure to meet deadlines
Potential Annual Base Pay:
48,152 - 67,184
Zip Code:
29212-2204
Benefits Information:
Employee stock ownership plan that contributes Publix stock to associates each year at no cost
An opportunity to purchase additional shares of our privately-held stock
401(k) retirement savings plan
Group health plan (with prescription benefits)
Group dental plan
Group vision plan
Sick pay
Paid Parental Leave
Long-term disability insurance
Company-paid life insurance (with accidental death & dismemberment benefits)
Tuition reimbursement
Vacation pay
Free hot lunches (buffet-style) at facilities with a cafeteria
Paycheck direct deposit
Credit union
Access to over 50 discount offers including discounts on computer, vehicle and wireless purchases
6 paid holidays (associates can exchange the following holidays with their manager’s approval: New Year’s Day, Memorial Day, Fourth of July, and Labor Day).