Job Information
Publix PTS Support Technician - Columbus, GA in Columbus, Georgia
32415BR
Position Title:
PTS Support Technician - Columbus, GA
Department:
Facility Technology Services
Location:
Columbus, GA
Description:
Welcome to Publix Technology, the award-winning technical group for Publix Super Markets, Inc., the largest employee-owned company in the nation. Our technology teams of 2100+ associates provide cutting-edge, modern solutions to nearly 1400 retail stores and 200,000+ internal team members across 8 states. We offer positions at all levels - summer internships, individual contributor roles, to technical leadership across a broad range of technical disciplines. So, whether you are interested in IT security, platform engineering, architecture, software development, or infrastructure - we have a career path for you! Pub Subs are not the only thing we build from scratch. See for yourself why Publix Super Markets, Inc. has been on Fortune's 100 Best Companies to Work For list.
This position will provide IT technical support for the Columbus, GA and Montgomery, AL areas to include primarily repair and preventive maintenance, as well as the installation and lifecycle of IT hardware, encompassing servers, desktop computers, printing, point of sale, barcode scanners, weighing devices, and networking systems. Work schedule will largely be 08:00 – 16:30 at least five days per week. This position is also responsible for rotating after-hours on-call coverage, rotating weekend coverage, and holidays as needed. Exact schedule will be determined by the managing supervisor based upon the needs of the overall team.
Req ID:
32415BR
Facility:
Store 0650 Parkway Centre
State:
Georgia
Frequency of Pay:
Weekly
Minimum Base Pay:
25.20
Additional Information:
Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.
Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.
Relocation/Household Good Shipment Allowance will NOT be provided.
Please note that Publix will not sponsor any hire for this position for an H-1B visa or permanent residence.
Address:
7600 Schomburg Rd
City:
Columbus
Year End Bonus:
To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in November. In the first year of continuous employment the bonus is equal to 15 hours of pay, and in the second year of continuous employment the bonus is equal to one week’s pay if associate remains employed through issue date of the bonus check. In subsequent years, the bonus is equal to two weeks’ pay.
Maximum Base Pay:
34.80
Required Qualifications:
Candidate must live in the Columbus, GA area or must be willing to relocate there upon acceptance of the position
Associate degree in information technology or equivalent experience
1+ year of PC/Technical support experience
Basic understanding of IT hardware and industry standards
Basic understanding of Windows Operating Systems
Basic understanding of thermal and laser printing
Analytical and troubleshooting skills
Cable management and troubleshooting skills
Computer and electronic equipment installation skills
Must be at least 20 years of age
Must have a valid driver license and maintain an excellent driving record
Ability and willingness to be on call, weekends and holidays as needed
Ability to lift to 75 lbs.
Ability to climb and work on a ladder
Ability to crouch, kneel and work in confined areas for extended periods
Ability to use hand and power tools
Flexible and able to multitask, prioritize, and manage time efficiently on multiple projects
Preferred Qualifications:
Certifications in the field of electronics or Computer Science such as Cisco Certification, A+ Certification, Microsoft Certified Systems Engineer, HP Certification, or Lexmark Certification
Three years PC/Technical support experience
Basic understanding of Active Directory
Experience using problem reporting and ticketing systems
Understanding of the Publix retail environment
Good organizational, time management, problem-solving and analytical skills
Good verbal and written communication skills
Must be able to work independently and as part of a team
Able to work under pressure to meet deadlines
Potential Annual Base Pay:
52,416 - 72,384
Zip Code:
31909-1833
Benefits Information:
Employee stock ownership plan that contributes Publix stock to associates each year at no cost
An opportunity to purchase additional shares of our privately-held stock
401(k) retirement savings plan
Group health, dental and vision plans
Paid Time Off
Paid Parental Leave
Short- and long-term disability insurance
Tuition reimbursement
Free hot lunches (buffet-style) at facilities with a cafeteria
Visit our website to see all of our benefits: Benefits - Jobs (publix.com) (https://jobs.publix.com/benefits/)