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Job Information

Fresenius Medical Care North America Returned Goods Processor II in Concord, California

Job ID 21000HQG

Available Openings 1


Responsible for receiving and processing medical equipment return shipments skillfully. Inspect returns for quality and identification, complete paperwork and properly record and store information.


  • Inspect all returned products and document inspection results.

  • Carry out tasks in a diligent manner according to written procedures and/or instruction.

  • Receive, Unbox, and verify device inventory utilizing and Operating Vertical Lift Machines, Pallet Jacks and other warehouse management equipment

  • Adheres to all company safety and security policies and procedures.

  • Utilize SAP to verify status of returned products

  • Deliver device(s) to corresponding department(s).

  • Ensure working environment is safe and clean.

  • Perform necessary disinfection and documentation as required for returned products

  • Operate basic functions of medical devices prior to disassembly.

  • Basic diagnostic testing of medical device.

  • Disassembly of Medical devices and components for refurbishment or scrap.

  • Proper safety equipment must be used at all times

  • Keeps up-to-date records of the test procedures.

  • Scan and record serial number(s) into Access Data Base

  • Check status on any serial number(s) using SAP

  • E-Mail appropriate personnel for current status of devices in SAP / MES

  • May provide assistance to junior staff with more complex support tasks that require a higher level of understanding of functions, as directed by immediate supervisor.

  • May escalate issues to supervisor for resolution, as deemed necessary.

  • Assist with various projects as assigned by direct supervisor.

  • Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.


  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bending carrying, kneeling, Lifting, pushing and pulling standing, stooping and walking.

  • Must be able to repetitively lift up to 50 pounds.

  • Blood borne Pathogen Training

  • Ability to perform duties Under universal precautions understanding that any returned products may have been exposed to blood and/or body fluids

  • Comfortable performing Proper disposal of returned Bio Waste if applicable

  • Comfortable using hands in small spaces, disassembling mechanical and electronic components.

  • Loading and unloading medical devices and components from delivery vehicles in varying weather conditions


  • None


  • High School Diploma required


  • 2 – 3 years related experience.

  • Self-motivated and able to work in team settings.

  • Data inputting a plus

  • Must be able to use basic hand tools, and light power tools

  • Effective oral and written communication skills.

  • Must be punctual, reliable, and dependable.

  • Material handling equipment experience (Forklift, Scissor lift, Electric pallet jack,) a plus

  • Understanding of quality systems or GDP a plus

  • Basic understanding of electronics a plus.

  • Must receive mandatory Compliance, GMP, and OSHA Training. Employees will be offered the HBV vaccine.

  • Any additional training specific to position requirements will be provided

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.