Job Information
Hilton Catering Sales Coordinator - Waldorf Astoria Monarch Beach Resort and Club in Dana Point, California
Join us in Orange County, California and live in one of the nation's top vacation destinations with year-round sunshine, picturesque beaches, premiere attractions and a lively dining and arts scene.
The award-winning AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Catering Sales Coordinator to join the Catering and Events team!
Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.
The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and IRD.
Want to learn more? Hotel Website (https://www.waldorfastoriamonarchbeach.com/) , Facebook (https://www.facebook.com/waldorfmonarchbeach) , Instagram (https://www.instagram.com/wamonarchbeach/)
What will I be doing?
As a Catering Coordinator, you would be responsible for supporting the Catering Sales Department by giving administrative support to the department Managers, greeting and assisting visitors, answer incoming calls, qualifying leads and handling guest inquiries that come into the office.
Specifically, you would be responsible for performing the following tasks to the highest standards:
- Perform clerical duties such as typing documents, reporting, filing, and answering phones.
- Qualify all incoming inquires and distribute to the appropriate Manager.
- Generate Contracts, Estimates, Proposals, Banquet Event Orders (BEOs), Restaurant Event Orders (REOs) and support daily distribution of REOs in a timely and proficient manner.
- Assist managers in scheduling appointments and meetings as required.
- Handle requests for clients as they arise and respond to all guest inquiries in a timely, friendly and efficient manner.
- Conduct property tours, promote facilities and services on behalf of your immediate Mangers.
- Maintain a professional working environment and attitude.
- Maintain and upkeep of all office equipment.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune (https://www.greatplacetowork.com/best-workplaces-international/world-s-best-workplaces/2023)We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.Hilton offers its eligible team members a comprehensive benefits package including:
- Access to your pay when you need it through DailyPay
- Medical Insurance Coverage – for you and your family
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportive parental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education (https://newsroom.hilton.com/corporate/news/hilton-announces-new-education-benefit-through-partnership-with-guild-education): Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment.
Hourly Wage: The hourly wage for this role is $24.00/hour.
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Job: Catering and Event Services
Title: Catering Sales Coordinator - Waldorf Astoria Monarch Beach Resort and Club
Location: null
Requisition ID: HOT0AO0O
EOE/AA/Disabled/Veterans
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