Hilton Tram Driver (On-Call) - Waldorf Astoria Monarch Beach Resort in Dana Point, California
The award-winning AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Beach Tram Driver to join the Guest Services Team!
Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.
The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and IRD.
- Classification: Part-Time
- Shift : Various. Flexiblity to work nights, weekends and holidays required.
Want to learn more? Hotel Website (https://www.waldorfastoriamonarchbeach.com/) , Facebook (https://www.facebook.com/waldorfmonarchbeach) , Instagram (https://www.instagram.com/wamonarchbeach/)
What will I be doing?
As a Beach Tram Driver, you would be responsible for greeting guests and driving guests to and from resort and beach destinations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Drive property-designated vehicles to and from resort and beach destinations
- Greet arriving and departing guests in a timely, friendly and efficient manner
- Assist guests as needed
- Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Customer Focus
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Title: Tram Driver (On-Call) - Waldorf Astoria Monarch Beach Resort
Requisition ID: HOT09HVP
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