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Job Information

ADM Open Systems Specialist Intern in Decatur, Illinois

62414BR

Job Title:

Open Systems Specialist Intern

Department/Function:

Intern Program

Job Description:

Open Systems Specialist Intern

Decatur, Illinois

This is an hourly non-exempt level position

Position Summary:

  • Under direct supervision, and using established procedures and policies, provides support of ADM systems and users. Apply basic skills and knowledge of implemented systems to help resolve simple issues and problems. Refers more complex issues to higher levels for guidance and/or resolution. Maintain a positive relationship with users.

Key Responsibilities:

  • Using ticketing system for all work completed.

  • Basic knowledge required to support first level application specific problems

  • Ability to troubleshoot basic problems and effectively utilize available resources to resolve problems.

  • Create and maintain positive relationships within user base to ensure support processes meet customer needs.

  • Work with end users to remediate security vulnerabilities on their computer systems.

  • Create and maintain positive relationships within the various GT support groups to meet needs and develop good working links.

  • Ability to work well within groups to meet GT department directions and goals.

  • Understand, explain, and assist with adherence of internal policy as it pertains to the group and user/customer base.

  • Work with end users to ensure the uninterrupted running of lab instruments and associated computer equipment.

  • Working with campus sites and local departments for company end user setups and moves.

  • Be proficient in WAN/LAN cabling installation practices

  • Order and configure PC’s and other related IT equipment.

  • Assist end users with technical issues and support

  • Work with 3 rd party vendors on escalated issues

Standard Job Requirements:

  • High school diploma,. Pursuing a degree in a computer science with 1-2 years of equivalent IT work experience.

  • Effective Oral/Written Communications Skills.

  • Proficient in Microsoft Office and Microsoft Windows 10 required.

  • Proficient in Microsoft SCCM, Sharepoint, Microsoft Windows Server 2012 – 2019, and Red Hat/Oracle Linux 5-8 preferred.

  • Extended periods of sitting and keyboard operations. System outage windows will require occasional evening, weekend, and holiday work. Must locate with a 45 minute commute.

Lifting 40lbs or more, climbing ladders, crawling in tight spaces, walking, standing kneeling, for extended periods of time. Use of PPE working in extreme heat and cold environments.

City:

Decatur

State:

IL - Illinois

Ref ID:

#LI-SM1

EEO:

ADM is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability and veterans status.

About ADM::

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

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