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Job Information

Hyatt Sales Manager-Group in DFW AIRPORT, Texas


Join us for the incredible opportunity to be part of our Sales Team at Grand Hyatt DFW as our Group Sales Manager .The Grand Hyatt DFW hotel is conveniently located at Terminal D (outside of security) at the DFW Airport with 298 guestrooms and 19,000 square feet of event space. Not only will you be part of a beautiful airport property, but you'll be a part of a hotel that was recently recognized as a Top 100 Best Places to Work by the Dallas Morning News in 2021! At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

We Offer Excellent Benefits:

  • Health, Dental and Vision at 30 days of employment!

  • Complimentary or Discounted hotel room nights

  • Unlimited colleague and friends & family discounted room rates

  • Holiday, bereavement and jury duty pay

  • Paid vacation, sick, holiday, new child leave/bonding time

  • Tuition reimbursement assistance up to $1,000 per year

  • 401k and Roth IRA contributions

  • Complimentary Airport Employee Parking

  • And Many More!

The Group Sales Manager is responsible for soliciting new accounts as well as entertaining and sustaining relationships with existing accounts to meet and/or exceed revenue goals. He/she must have a strong knowledge of sales and understand the importance of prospecting in creating new sales opportunities for the hotel.


  • Develop accounts (new and existing); maintain an organized and professional plan for correspondence and follow-up.

  • Perform solicitations to new and existing accounts/customers.

  • Responds in a timely manner to all leads, RFPs, phone calls, and emails.

  • Procures new and repeat business.

  • Conduct tours of the property to meeting planners and other potential clients; entertain customers on property, during site inspections, pre-planning trips, and program operation when appropriate.

  • Coordinate all sales-related activity through the direction of the (Associate) Director of Sales & Events: negotiate contract specifics to achieve maximum profitability while satisfying customer needs.

  • Conduct all sales-related interactions with the highest level of professionalism.

  • Assist with all guest inquiries within the sales department, including assisting in answering phone calls and attending to walk-in site inspections.

  • Participate in sales blitz and telephone blitz activity.

  • Meets with groups on the property to ensure guest satisfaction.


  • A positive, team-oriented, and service focused character

  • Effective direct verbal communication with clients

  • Produce precisely written meeting proposals, correspondence, and contractual agreements

  • Proactive client assistance and internal communication with colleagues

  • Ability to accurately and effectively execute responsibilities within a fast-paced environment consistently

  • Maintain a high level of responsibility and attention to detail with an ability to adapt to a changing environment

  • Preferably 1-3 years experience in a Sales Manager role within hospitality or similar experience/degree

Delivering the type of caring and attentive service that has become synonymous to Hyatt Hotels Corporation clients and guests is what sets our colleagues apart from all of the rest. We look forward to welcoming this type of Group Sales Manager candidate to the Grand Hyatt DFW family.

COVID- 19 Safety:

Hyatt Hotels follows all COVID-19 CDC and County Health department protocols for the safety of our employees and guests.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


  • A true desire to satisfy the needs of others in a fast paced environment

  • Refined verbal and written communication skills

  • A minimum of 1-3 years of hotel sales or comparable experience preferred

  • Must be proficient in general computer knowledge

  • Prefer completion of a Hyatt Corporate Management Training Program or equivalent training

  • Prefer selling, negotiating, business writing and presentation skills training

Primary Location: US-TX-DFW Airport

Organization: Grand Hyatt DFW

Pay Basis: Yearly

Job Level: Full-time

Job: Sales

Req ID: DFW004651

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.