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Job Information

ManpowerGroup Bath, Kitchen & Lighting Customer Service Rep in Downers Grove, Illinois

We realize that our greatest assets are our best-in-class associates, which is why we're dedicated to offering limitless opportunities for growth and advancement. We want to help you build a long-lasting career with Ferguson. Together, we can continue to lead the industry and help build our nation's infrastructure from the ground up. Join our team today.

Ferguson is currently seeking the right individual to fill an immediate need for a Bath, Kitchen & Lighting Customer Service Rep.

The work schedule for this role is Tuesday - Saturday 9AM - 5PM (NO SUNDAYS and NO EVENINGS).

Responsibilities

  • Assist customers on the showroom floor with finished plumbing, lighting & appliance selections

  • Educate customers on the selection process to create the kitchen and/or bath of their dreams

  • Build lasting relationships with customers by attentively following up on inquires and purchases

  • Acquire and maintain sufficient product knowledge and strive to continually increase knowledge base

  • Participate in on and offsite meetings, trainings, and events as required

Qualifications

  • High school degree required

  • 2+ years of decorative plumbing experience

  • 2+ years of retail sales experience is preferred

  • Ability to develop business relationships with customers and coworkers

  • Passion about home trends and/or design building/remodeling

  • Strong organizational and follow-through skills

  • Excellent communication and interpersonal skills

  • High level of ownership, accountability, and initiative

This is a Non-Commission Position

Benefits

Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families-geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes: medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, and holiday), employee assistance programs, associate discounts, community involvement opportunities, and much more!

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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