Labcorp Clinical Content Specialist in Durham, North Carolina
The Clinical Content Specialist reports to the Director of Clinical Content and Insights and plays a critical role in the content development and maintenance process within our smart logic system. They will collaborate closely with physician leadership and will facilitate the development, maintenance, QA and delivery of medical rules, working closely with the physician-lead committees.
In addition to content development, the analyst will be responsible for maintaining clear and concise documentation of all algorithms, recommendations, and supporting data. Analyst will ensure effective and timely communication of all modifications to key stakeholders.
Develop subject matter expertise in disease states, medical terminology, and familiarity with associated care plan recommendations.
Assist in pre-meeting preparation, agenda development, and logistical support during the meeting.
Assist in communication with physician committee co-chairs before and after meetings to ensure all Content questions and building logic are documented accurately.
Manage documentation of medical committee discussions, including creating flowcharts to represent rationale for clinical decisions.
Develop proficiency in using our proprietary smart logic system to build clinical content, including diagnostic and treatment algorithm logic, supporting material links, and the associated care plan recommendations.
Serve as the first point of Quality Assurance for all clinical content and make corrections in an efficient and timely manner.
Effectively communicate content changes with the entire team, including the Medical Director, subject matter experts and technical teams.
Work with technical team to communicate requirements for smart logic system.
Develop proficiency in drafting and sending release communications to clients, detailing different levels of changes to the clinical content.
Provide timely and exceptional customer service for content related requests from internal and external physicians.
Completion of B.S. degree, preferably in a scientific and/or medical field
Exceptionally observant, listens well and works collaboratively with others
Excellent problem-solving skills with the ability to analyze multi-step pathway algorithms
Excellent oral and written communication skills
Excellent attention to detail
Strong computer skills
Strong organizational skills
Ability to work independently on projects
Ability to work effectively in a team environment
Ability to learn new skills and assimilate new knowledge quickly
Knowledge of medical terminology preferred
Strong interpersonal skills and eager to work across all departments, even when it means venturing outside of their comfort zone; keen awareness of knowledge gaps and willingness to learn new skills
Superb communicator with all cross-functional teams, exudes positive energy and is willing to go the extra mile for the company and their peers
As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.
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