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Job Information

Caterpillar, Inc. Cybersecurity Network Monitoring Product Owner in East Peoria, Illinois

Career Area:

Information Technology

Job Description:

This role is the Product & Process Owner for the Cybersecurity Operational Technology (OT) Network Monitoring solution, Nozomi Guardian. This solution is currently being deployed within Caterpillar’s factory networks to enable asset management, vulnerability management, and active threat detection for OT devices. This role is directly responsible for maintaining this new cybersecurity technology within Caterpillar that will transform how OT security is monitored moving forward.

Role Responsibilities:

  • Responsible for implementation, maintenance, and support of all technical and process related elements associated with Nozomi hardware and software, and the Network Monitoring service offering.

  • Accountable for all technical aspects associated for the OT Network Monitoring operations service offerings.

  • Drives execution of all technical work and coordination of the work efforts of team of Level 1 analysts associated with the service offering.

  • Drives completion and maintenance of process and technical documentation.

  • Serves as the primary technical analyst and expert for the OT Network Monitoring service offering.

  • Drives continuous improvement.

  • Assists the product architect in resolving technical matters associated with their product and associated service offerings.

  • Maintains operational readiness matrix and associated documentation.

Team Operational Duties:

  • Provide operational support for globally deployed enterprise deployment of Nozomi OT network monitoring solution.

  • Monitoring and maintenance of the Nozomi solution (addresses device issues/outages, manages upgrades to OS, and maintains access control / least privilege).

  • Onboarding of new Nozomi appliances.

  • Tuning of OT asset management configuration within the Nozomi platform.

  • Daily alert processing and triage (initial ticket investigation). Accountable for review of possible security incidents coming out of the Nozomi platform to determine if an actual security incident is occurring or if it is a false positive. In the case of an actual security incident, work with Caterpillar Security Incident Response Team (CSIRT).

  • Perform alert tuning within the platform to tune out events on the network that are not actual security incidents. Document due diligence for significant changes to alert tuning or vulnerability management.

  • Resolve vulnerability tickets within the Nozomi platform. Address issues with our vendor, Nozomi, on false positive and unmatched configuration items.

  • Work directly with network support teams to configure or troubleshoot issues related to receiving network traffic data through RSPAN configurations and to review changes to alerting/environment.

  • Work directly with various organizational team(s) to help analyze Operation Technology (OT) & Internet of Things (IoT) network traffic patterns.

  • Create reports of network patterns and provide output back to the business. Reports could be related to:

  • Security events

  • Traffic flow patterns

  • Micro segmentation patterns

  • OT device inventory

REQUIRED SKILLS:

  • In depth knowledge of networking implementation concepts (VLAN, subnetting, trunking, RSPAN, firewalls, segmentation).

  • Ability to analyze network traffic utilizing common network analysis tools (Wireshark and other network analysis tools like TCPDump)

  • Experience supporting OT (factory, manufacturing, or similar) networks.

  • Network+ certification or similar certification or experience.

Top candidates will also have:

  • Two of the following certifications: CISSP, CCSP, GCIH, GPEN, GCISP, experience with security, infrastructure, cloud security, endpoint security, or application security background.

  • Prior experience with security incident response activities.

  • Cisco CCNA

  • Nozomi Network Guardian or similar OT monitoring product experience

  • OT and IoT device security experience

  • Understand of Purdue Model or similar network segmentation concepts.

  • Familiarity with the Caterpillar network environment.

This position can be on-site in Dallas, Texas; Nashville, Tennessee; or East Peoria, Illinois.

Relocation assistance is not available for this position. Any relocation costs incurred would be the responsibility of the selected applicant

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.

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