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Career Area:

Business Technologies, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

SAP SD Order to Cash Solution Lead

Your Impact Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

It's More Than a Job, It's a Career (https://www.youtube.com/watch?v=Wf0PVJdUOWo)

The SAP Sales Distribution (SD) and Order to Cash Solution Lead will apply business process expertise for the most complex process development projects interfacing with departments, service centers, and/or business unit customer bases worldwide across the multiple Order to Cash ERPs. The incumbent will apply the most advanced process and technology to guide solution design within Order to Cash workstream supporting ERP deployments and corporate strategic transformations to ensure it fulfills business requirements, complements the balance of the process solution, advances the enterprise toward the strategic vision, and minimizes reliance on support.

What You Will Do:

• Provide senior level consulting services to business groups on process improvement projects designed to improve their business results.

• Analyze, define, and document client's requirements, and revise existing systems logic challenges, as necessary.

• Collaborate with process partner organizations to have an in-depth understanding of operations within Caterpillar and benchmarked to related corporate and/or industry standards.

• Review and provide counsel for all major business case analysis efforts and multi-generational product planning within a process.

• Internalize the strategic direction of Caterpillar, design business processes that support requirements, enable the strategic direction, and complement other business process designs.

• Based on recognized expertise, provides guidance / recommendations to Process Owners, and is consulted by business areas for input and thoughts.

• Based on recognized expertise, is an active participant and can provide project leadership to process partners, management, customers, and project teams on the most complex aspect of process development, system integration, and development methods.

• Design high-level test plans within a process optimizing quality and test velocity. Champions User Acceptance sign-off for test cycles of major releases.

• Works with process partners and program leaders to develop implementation plans that minimize the operational and cost impact of system or process changes.

• Manages process partner groups or deployment sites through the "delta-dip" of process and technology change.

• Provides case management support for highly escalated business process related issues.

The position often confronts complex issues or problems that require careful analysis and diagnosis. Problems are often unique, and solutions can require critical thinking and approaches. The incumbent may modify existing processes or develop new solutions. At times, unique solutions must be developed based on the incumbent's knowledge of business processes and business unit needs. The incumbent establishes and then monitors general policies and guidelines for projects under his/her control to ensure specific, management goals are met, and desired results are achieved. The position serves as an advisor/consultant to assist groups with quality improvements in the measure(s) stated.

The incumbent sets priorities and establishes a work plan to complete broadly defined assignments and achieve desired results. The position manages the completion of its own work assignments and coordinates work with 5-10 others. Based on past experiences and knowledge, the incumbent works with minimal management input and review of end results. Typical internal customers include multiple Departments or Business/Service Units. External contacts include suppliers who provide services to Caterpillar.

Impacts key quality goals including Customer Satisfaction, Continuous Improvement, Timeliness, Accuracy, Efficiency, Cost Savings, Process Quality.

What You Have:

• Expert level SAP SD functional consultant with experience in invoices, pricing procedures, sales order conversions, loan processes, configuration (SPRO), and interfaces.

• Expert level experience working with business partners understanding business requirements to convert to functional design & specifications.

• Expert complex problem solver and work in a fast-paced environment.

Additional Info :

• The primary location for this position is Peoria, IL, Dallas, TX or Nashville, TN

• Sponsorship is NOT available.

• Ability to travel globally up to 40%.

• Relocation is NOT available.

Top Candidates Will Also Have:

• Knowledge of Caterpillar dealer network, facilities, product structure, and machine ordering landscape

• SAP SD Certification

What You Will Get:

• Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

• Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays.

• All qualified individuals - Including minorities, females, veterans, and individuals with disabilities - are encouraged to apply.

About Caterpillar -

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Final details:

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

April 25, 2024 - May 4, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.