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UnitedHealth Group Digital Product Manager - Telecommute in Eden Prairie, Minnesota

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)

Optum is the industry leader delivering health services dedicated to one goal: making the health system work better for everyone. For those who need care, provide care and pay for care, we deliver integrated, intelligent solutions designed to modernize the health system and improve the health of individuals and populations.

This specific role sits within the OptumRx business segment of Optum. OptumRx is an empowering place for people with the flexibility to help create change. Innovation is part of the job description. And passion for improving the lives of our customers is a motivating factor in everything we do.

Core functions of the digital product management team includes developing product charters and business vision documents, developing and maintaining product roadmaps, defining product features based on external and internal needs, maintaining a backlog of user stories, working with integrated design and development teams to deliver functionality, reporting on product performance, staying abreast of competing products, and communicating with external users and internal stakeholders across the organization.  

The Digital Product Manager works closely with leadership from OptumRx’s user experience, information technology, marketing, operations and business teams to deliver digital self-service capabilities that ensure an exceptional online experience for OptumRx constituents. The Digital Product Manager is responsible for supporting OptumRx’s digital product strategy through researching, formulating, and enabling the transformation of OptumRx’s provider focused digital product offerings.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

*Primary Responsibilities: *

  • Lead the development of new capabilities, as well as drive and enhance existing capabilities for digital products and experiences, from inception to launch

  • Drive world class change to the OptumRx Provider digital experience by developing a significant understanding of the business and providers we serve. This resource is expected to develop in depth knowledge of internal and external processes/procedures, identifying gaps/operational inefficiencies, and collaborating with IT partners to develop innovative, cost effective, technology solutions that reduce operational expenditures, increase script capture, and improve the online provider experience

  • Create business vision documents and conduct cost benefit analyses for potential enhancements or new initiatives, presenting the benefits of the enhancement/initiative to stakeholders/capital committees to gain financial funding, and managing the capital budget to completion of the project/program

  • Partner with Digital Delivery teams on the creation of requirements, features, user stories, and acceptance criteria. Using Agile/Scrum/Waterfall frameworks and methodologies to ensure the business vision and objectives are implemented, and displaying the solution is meeting market and stakeholder expectations through analytics

  • Ensure digital solutions are delivered in scope, on time and under budget, including identifying and mitigating risks and issues. Also partnering to ensure operations readiness, marketing/communications, and training are accounted for with every release

  • Develop a roadmap and vision for the provider portal through using a vigorous approach, prioritizing online product needs based voice of the customer/stakeholder feedback/research/data analysis, marketing insights, competitive intelligence, business needs, and trends in online technology and user experience

  • Support the development of market, sales strategies and value propositions, assisting our implementation managers in sales presentations to the external market

  • Develop various communication elements to socialize / explain / educate stakeholders on project status to facilitate decision making with the business pillars and other partners. Utilize influencing skills to build a collaborative culture and foster relationships with both internal and external strategic partners

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s degree or equivalent experience

  • 3+ years of experience as a high-performing digital product manager, leading online products, user experience, content, design and production in healthcare environments which must include:

  • Discovery

  • Gathering Requirements

  • Writing User Stories

  • User Acceptance Testing

  • Creating Features

  • 3+ years of project/program management experience working across a large and complex organization

  • 3+ years of experience with Agile software development processes and leading an Agile team using recognized Agile methodologies (Scrum, XP, etc.)

  • Experience utilizing content management platforms (Adobe Experience Manager, Websphere, etc.)

  • Experience using Rally (Agile tool)

  • Experience guiding creative, technical and business line professionals across a large, diverse organization

  • Experience using voice of the customer, analytics, and market intelligence to drive product feature and functionality strategy

  • Experience performing data analysis to drive meaningful insights and strategy

  • Extensive practical experience and sound theoretical understanding of relevant professional disciplines, including product management, project management, web design, web authoring and publishing, information architecture, web content strategy, usability and accessibility, data analysis/analytics, and user experience design

  • Experience developing KPIs and working with analytics teams to drive insights into capability performance

  • Experience presenting to stakeholders and senior or executive leadership

  • Proficiency in MS Office applications (Word, Excel, Power Point)

  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

Preferred Qualifications:

  • Experience working collaboratively in a matrixed environment at all levels and ability to lead across business lines using influencing skills

  • Pharmacy or PBM product experience

UnitedHealth Group is working to create the health care system of tomorrow.

Already Fortune 5, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.

Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.

Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with OptumRx. We're one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you’ll fill far more than prescriptions. As a member of one of our pharmacy teams, you’re empowered to be your best and do whatever it takes to help each customer. You'll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There's no better place to help people live healthier lives while doing your life's best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $82,100 to $146,900. The salary range for Connecticut / Nevada residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Digital Product Manager, Capability Manager, Digital, Agile, Scrum, Rally, Eden Prairie, MN, Minnesota, Telecommute, Telecommuting, Telecommuter, Work From Home, Work At Home, Remote