Job Information
Hyatt Assistant Operations Manager - Rooms in EXCELSIOR SPRINGS, Missouri
Description:
About the Hotel and Hyatt:
For more than 125 years, the stately Elms Hotel & Spa has welcomed visitors—including celebrities and politicians—to downtown Excelsior Springs, nestled amid picturesque, tree-lined grounds. Charming restaurants, shops, and Siloam Mountain Park are less than a half-mile away from the boutique hotel.
Well-being is the ultimate realization of our purpose — we care for people so they can be their best. We believe this focus on our colleagues is the key to our success and we’ve earned a place on Fortune’s prestigious “100 Best Companies to Work For®” for the last eight years, ranking No. 16 in 2022.
We’re proud to offer exceptional corporate benefits which include:
Annual allotment of free hotel stays at Hyatt hotels globally
Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, along with other local and global corporate discounts
A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
Paid Time Off (inclusive of Vacation, Sick, & Holidays)
Medical, Dental, Vision, 401K with company match
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
At Hyatt, we believe our guests select us because of our caring and attentive colleagues who are focused on providing authentic hospitality and meaningful experiences to every guest. Hyatt is a place where high expectations aren't just met - they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.
About the Position:
The Assistant Operations Manager will provide support and oversight for the operational departments within the hotel. Responsibilities for this role will focus on supporting thefront office, housekeeping, and guest servicedepartments. Other duties can include supporting all areas of hotel operations includingthe outlets, banquets and other food and beverage departments. The Assistant Operations Manager would be responsible for overall guest satisfaction, colleague training & development, as well as scheduling & payroll. Other responsibilities will include running of the shift in the department head’s absence.
Hyatt Colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Qualifications:
A true desire to satisfy the needs of others in a fast-paced environment.
Refined verbal and written communication skills.
Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
2-3 years of progressive hotel Management experience
Service oriented style with professional presentations skills
Hotel/Hospitality degree an asset
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Must be proficient in Microsoft Word and Excel
Must have excellent organizational, interpersonal and administrative skills
Primary Location: US-MO-Excelsior Springs
Organization: The Elms
Pay Basis: Hourly
Job Level: Full-time
Job: Hotel Operations
Req ID: EXC000468
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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